Reservations Manager

Pubblicato il 05-11-2026 · Hosco.com · Anacapri

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason****.
Non aspetti a candidarsi dopo aver letto questa descrizione: per questa occasione è previsto un elevato volume di candidature.
Themaindutiesandresponsibilitiesare:
Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.




Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.
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Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
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