Robotics Service Engineer Italy
Job Description
We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :
Your responsibilities:
- Test, repair, and maintain our shuttle systems at customer sites accross Italy.
- Provide technical support (L1 & L2) via helpdesk and remote assistance.
- Deliver training to end-users and integrators on-site and internally.
- Assist in commissioning Movu systems (atlas, escala, ifollow and others).
- Detect and report commercial service opportunities (spare parts, service packs).
- Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
- Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.
We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :
Your responsibilities:
- Test, repair, and maintain our shuttle systems at customer sites accross Italy.
- Provide technical support (L1 & L2) via helpdesk and remote assistance.
- Deliver training to end-users and integrators on-site and internally.
- Assist in commissioning Movu systems (atlas, escala, ifollow and others).
- Detect and report commercial service opportunities (spare parts, service packs).
- Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
- Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.