Client Advisor
pFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. For our Boutique at The Mall in Leccio, we are looking for a distinguished Client Advisor. They will play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives, while consistently delivering an unparalleled client experience that embodies luxury and sophistication. /ph3How will you make an impact? /h3ulliDrive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals. /liliProvide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience. /liliManage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures. /liliOversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization. /liliCultivate and maintain strong relationships with local clients, leveraging a deep understanding of the luxury market. /liliUtilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.
/li /ulh3How will you experience success with us? /h3ulliProven experience in luxury retail, demonstrating a strong understanding of the high-end market. /liliExceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable. /liliExtensive knowledge of the Florence area, including local client preferences and luxury market trends. /liliEstablished network of local clients and connections within the Florence luxury scene. /liliStrong commercial mindset with a proven track record of achieving results and exceeding expectations. /liliDemonstrated affinity for digital technologies and CRM applications. /liliImpeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods. /liliHighly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills. /li /ulh3What makes our group different? /h3ulliWe value freedom, collegiality, loyalty and solidarity /liliWe foster empathy, curiosity, courage, humility and integrity /liliWe care for the world we live in /li /ulh3What we offer /h3ulliCCNL Commercio Salary Range 29.6K – 31K€ /liliCommission scheme 8 euro per Meal Voucher per working day /liliIn our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big. /li /ul #J-18808-Ljbffr
/li /ulh3How will you experience success with us? /h3ulliProven experience in luxury retail, demonstrating a strong understanding of the high-end market. /liliExceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable. /liliExtensive knowledge of the Florence area, including local client preferences and luxury market trends. /liliEstablished network of local clients and connections within the Florence luxury scene. /liliStrong commercial mindset with a proven track record of achieving results and exceeding expectations. /liliDemonstrated affinity for digital technologies and CRM applications. /liliImpeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods. /liliHighly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills. /li /ulh3What makes our group different? /h3ulliWe value freedom, collegiality, loyalty and solidarity /liliWe foster empathy, curiosity, courage, humility and integrity /liliWe care for the world we live in /li /ulh3What we offer /h3ulliCCNL Commercio Salary Range 29.6K – 31K€ /liliCommission scheme 8 euro per Meal Voucher per working day /liliIn our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big. /li /ul #J-18808-Ljbffr