Reservations manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8wwrsh

Luogo di lavoro: Anacapri
WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.

Themaindutiesandresponsibilitiesare:

Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.

Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.

Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.

Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.

Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.

Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.

Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.

Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.

Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8wwrsh