Assistant Store Manager MM Leccio
pMaison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. /ppIn 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage. /ppMaison Margiela is looking for an Assistant Store Manager to support the Store Manager in driving commercial performance, developing the team and delivering an exceptional client experience. /ppAs an ambassador of the Maison, you will lead by example on the sales floor and contribute to the smooth running of the store. /ph3Your Responsibilities /h3h3Team Management Development /h3ulliSupport the Store Manager in leading the team and building a culture of performance, client excellence and engagement. /liliCoach and motivate team members through regular feedback, individual development plans and targeted training. /liliParticipate in onboarding and performance reviews, identifying development needs and addressing underperformance alongside the Store Manager. /liliPromote collaboration and open communication, handling conflicts constructively. /li /ulh3Commercial Performance /h3ulliWork closely with the Store Manager to achieve sales targets through regular monitoring and analysis of key performance indicators. /liliMonitor individual performance and implement action plans to improve results. /liliTranslate the Maison’s commercial priorities into clear daily objectives for the team.
/liliContribute to growing the store’s client portfolio and achieving CRM and client retention targets. /li /ulh3Store Operations /h3ulliSupport the daily running of the store, coordinating activities and prioritising tasks to meet business needs. /liliEnsure compliance with the Maison’s procedures, policies and service standards. /liliMaintain visual merchandising standards in line with the Maison’s guidelines. /liliOversee stock management, inventories and the accuracy of store operations. /liliTake responsibility for the store in the Store Manager’s absence. /li /ulh3Sales Client Experience /h3ulliBuild lasting client relationships through personalised service and a strong understanding of client needs. /liliLead by example in selling, styling and clienteling. /liliCoach the team on sales techniques and client loyalty practices. /liliSupport the team in handling complex client situations and key sales opportunities. /li /ulh3Your profile /h3ulliProven experience in luxury fashion retail, with previous experience as a Team Leader, Supervisor or Assistant Store Manager. /liliStrong leadership and coaching skills, with the ability to inspire and engage a team. /liliA commercial mindset and confidence in analysing KPIs and turning insights into practical actions. /liliExcellent interpersonal skills and the ability to manage conflicts with professionalism and discretion. /liliStrong organisational skills, with the ability to plan, prioritise and coordinate activities in a dynamic environment. /liliA passion for fashion, an affinity with Maison Margiela’s creative identity and a commitment to exceptional client service. /liliExperience with CRM tools, clienteling and store operations. /liliFluency in both Italian and English is required. /li /ulpPrivacy policy available here: /p #J-18808-Ljbffr
/liliContribute to growing the store’s client portfolio and achieving CRM and client retention targets. /li /ulh3Store Operations /h3ulliSupport the daily running of the store, coordinating activities and prioritising tasks to meet business needs. /liliEnsure compliance with the Maison’s procedures, policies and service standards. /liliMaintain visual merchandising standards in line with the Maison’s guidelines. /liliOversee stock management, inventories and the accuracy of store operations. /liliTake responsibility for the store in the Store Manager’s absence. /li /ulh3Sales Client Experience /h3ulliBuild lasting client relationships through personalised service and a strong understanding of client needs. /liliLead by example in selling, styling and clienteling. /liliCoach the team on sales techniques and client loyalty practices. /liliSupport the team in handling complex client situations and key sales opportunities. /li /ulh3Your profile /h3ulliProven experience in luxury fashion retail, with previous experience as a Team Leader, Supervisor or Assistant Store Manager. /liliStrong leadership and coaching skills, with the ability to inspire and engage a team. /liliA commercial mindset and confidence in analysing KPIs and turning insights into practical actions. /liliExcellent interpersonal skills and the ability to manage conflicts with professionalism and discretion. /liliStrong organisational skills, with the ability to plan, prioritise and coordinate activities in a dynamic environment. /liliA passion for fashion, an affinity with Maison Margiela’s creative identity and a commitment to exceptional client service. /liliExperience with CRM tools, clienteling and store operations. /liliFluency in both Italian and English is required. /li /ulpPrivacy policy available here: /p #J-18808-Ljbffr