Store Manager
h3Are you passionate about fragrances, leadership, and luxury retail? /h3 h3Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. /h3 pWith its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well‑being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability /p pAs a bStore Manager /b, you will lead by example and be the leader of the bclient experience, team performance, and boutique excellence /b. You will inspire your team, elevate customer service standards, and drive the boutique’s commercial success, fully aligned with the brand's image and values. /p h3Location: VENEZIA /h3 h3What You’ll Do /h3 h3Leadership People Management /h3 ul liSupport the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations. /li liAct as a role model in communication, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to‑one meetings, to keep the team informed, engaged, and motivated. /li liDevelop and empower your team through continuous coaching and regular feedback.
Recognize individual strengths and areas for growth. /li liEngage and hire talent from the market through networking and scouting. /li liOrganize the team and shop floor coverage in an effective manner to meet the business needs. /li /ul h3Client Experience Sales /h3 ul liAct as a Brand Ambassador in the local market by identifying opportunities to attract new customers, increase footfall and build strong client relationships. /li liFoster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance. /li liEnsure every client receives a unique, personalized luxury experience. /li liSupport the team in clienteling actions to build loyalty and retention. /li /ul h3Business Performance KPIs /h3 ul liLead and motivate the sales team to achieve and exceed sales targets, driving performance excellence and contributing directly to the store’s overall success. /li liCoach and support team members in optimizing key performance indicators (KPIs) through effective cross‑selling and up‑selling strategies. /li liMonitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives. /li liImplement commercial strategies in alignment with corporate goals. /li liIdentify growth opportunities and drive business development initiatives. /li liProvide weekly performance reports to the Head Office.
/li liCollaborate with the Retail department to plan local events. /li /ul h3Boutique Operations Visual Merchandising /h3 ul liEnsure operational excellence, stock accuracy and compliance with company policies. /li liGuarantee compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office. /li liOversee inventory, shipments and daily reporting. /li liGuarantee the highest level of visual merchandising and in‑store presentation. /li liEnsure that all store processes and procedures are harmonized in order to provide best in class client experience. /li liEnsure that all Store Facilities are maintained. /li liOversee effective day to day business and operations processes. /li /ul h3What We’re Looking For /h3 h3Experience Skills /h3 ul liMinimum b3–5 years /b of experience in a Store Manager or Assistant Store Manager role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred). /li liStrong and demonstratable commercial acumen. /li liFluent in bItalian and English /b; additional languages are a plus. /li liProficient with digital tools, POS systems, and retail management software. /li /ul h3Your Personality /h3 ul liCharismatic, inspiring, proactive and flexible. /li liDeeply service‑oriented with strong interpersonal and problem‑solving skills. /li liHighly organized, detail‑focused, and results‑driven. /li liClient centric mindset with a passion to exceed expectations /li liFlexibility to work varied shifts as required by the business, including weekends and public holidays. /li /ul h3Are you ready to craft unforgettable olfactory experiences with us? /h3 pJoin us and bring your expertise to the world of Dr. Vranjes Firenze. /p #J-18808-Ljbffr
Recognize individual strengths and areas for growth. /li liEngage and hire talent from the market through networking and scouting. /li liOrganize the team and shop floor coverage in an effective manner to meet the business needs. /li /ul h3Client Experience Sales /h3 ul liAct as a Brand Ambassador in the local market by identifying opportunities to attract new customers, increase footfall and build strong client relationships. /li liFoster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance. /li liEnsure every client receives a unique, personalized luxury experience. /li liSupport the team in clienteling actions to build loyalty and retention. /li /ul h3Business Performance KPIs /h3 ul liLead and motivate the sales team to achieve and exceed sales targets, driving performance excellence and contributing directly to the store’s overall success. /li liCoach and support team members in optimizing key performance indicators (KPIs) through effective cross‑selling and up‑selling strategies. /li liMonitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives. /li liImplement commercial strategies in alignment with corporate goals. /li liIdentify growth opportunities and drive business development initiatives. /li liProvide weekly performance reports to the Head Office.
/li liCollaborate with the Retail department to plan local events. /li /ul h3Boutique Operations Visual Merchandising /h3 ul liEnsure operational excellence, stock accuracy and compliance with company policies. /li liGuarantee compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office. /li liOversee inventory, shipments and daily reporting. /li liGuarantee the highest level of visual merchandising and in‑store presentation. /li liEnsure that all store processes and procedures are harmonized in order to provide best in class client experience. /li liEnsure that all Store Facilities are maintained. /li liOversee effective day to day business and operations processes. /li /ul h3What We’re Looking For /h3 h3Experience Skills /h3 ul liMinimum b3–5 years /b of experience in a Store Manager or Assistant Store Manager role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred). /li liStrong and demonstratable commercial acumen. /li liFluent in bItalian and English /b; additional languages are a plus. /li liProficient with digital tools, POS systems, and retail management software. /li /ul h3Your Personality /h3 ul liCharismatic, inspiring, proactive and flexible. /li liDeeply service‑oriented with strong interpersonal and problem‑solving skills. /li liHighly organized, detail‑focused, and results‑driven. /li liClient centric mindset with a passion to exceed expectations /li liFlexibility to work varied shifts as required by the business, including weekends and public holidays. /li /ul h3Are you ready to craft unforgettable olfactory experiences with us? /h3 pJoin us and bring your expertise to the world of Dr. Vranjes Firenze. /p #J-18808-Ljbffr