Technical Product Support Manager
PPG is seeking a Global Technical Support Manager to lead the delivery of high-quality, responsive technical support within PMC Protective business. This role is critical in ensuring best-in-class customer support for complex and high-value projects, strengthening customer relationships, and supporting business growth through technical excellence and agility. Location is flexible, with a preference for Pittsburgh, PA, Amsterdam, Mexico City, Wrocław, or Kunshan. Lead and coordinate cross-regional technical support efforts, ensuring seamless collaboration, knowledge sharing, and alignment with regional and local technical support teams across geographies Provide timely and accurate technical support to global customers, KAM teams, and internal stakeholders Support complex projects and applications, including FPSO/FLNG, infrastructure, and industrial segments Review and contribute to owner and EPC specifications, ensuring alignment with test data and real-world performance Prepare technical statements, reports, and guarantee support documentation Deliver technical presentations and workshops to customers, Owners, and EPCs Support specialized system selection based on application requirements Act as a key interface between Product Management, Engineering, R&D;, and regional teams Provide technical support to Global Product Managers and contribute to product development Ensure availability and communication of standards, certifications,
and test data Business Impact Strengthens customer confidence and long-term relationships Drives project specification wins and successful execution Supports business protection and growth in key accounts globally Strong technical expertise and problem-solving skills Excellent communication and customer-facing abilities High level of responsiveness and accountability Ability to work across global, cross-functional teams Degree in Engineering, Chemistry, Materials Science, or related field Strong experience in Protective & Marine coatings or comparable industries, Strong business acumen Proven background in technical support, project engineering, or specification management Experience with complex global projects (e.g., Knowledge of industry standards, certifications, and testing protocols. Experience with complex global projects (e.g. At PPG, technical excellence and customer responsiveness are at the core of our success. In this role, you will play a strategic part in shaping customer trust, securing key projects, and reinforcing PPG's position as a global leader in Protective & Marine Coatings. #LI-Remote #Benefits
- Medical, Dental, Vision, and 401K Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. We are customer champions Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow. Agile. Data-driven. We work proactively with agility, using quality data to develop solutions that create value.
We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to provides equal opportunity to all candidates and employees.
We offer
an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during
and test data Business Impact Strengthens customer confidence and long-term relationships Drives project specification wins and successful execution Supports business protection and growth in key accounts globally Strong technical expertise and problem-solving skills Excellent communication and customer-facing abilities High level of responsiveness and accountability Ability to work across global, cross-functional teams Degree in Engineering, Chemistry, Materials Science, or related field Strong experience in Protective & Marine coatings or comparable industries, Strong business acumen Proven background in technical support, project engineering, or specification management Experience with complex global projects (e.g., Knowledge of industry standards, certifications, and testing protocols. Experience with complex global projects (e.g. At PPG, technical excellence and customer responsiveness are at the core of our success. In this role, you will play a strategic part in shaping customer trust, securing key projects, and reinforcing PPG's position as a global leader in Protective & Marine Coatings. #LI-Remote #Benefits
- Medical, Dental, Vision, and 401K Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. We are customer champions Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow. Agile. Data-driven. We work proactively with agility, using quality data to develop solutions that create value.
We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to provides equal opportunity to all candidates and employees.
We offer
an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during