Director of Housekeeping
We're hiring: Director of Housekeeping | Imperiale | Robusto dei Marmi
At Imperiale, every detail matters, from the crisp linen on our beds to the flawless finish of every suite. We're looking for a Director of Housekeeping to lead our team and make sure every guest finds a home that is welcoming and true to our five-star standards.
What you'll do
Lead, plan and oversee all housekeeping operations: guest rooms and suites, public areas, back-of-house, laundry and linen room;
Train, coach and motivate the housekeeping team, building a culture of care, precision and pride;
Set and enforce cleanliness, presentation and brand standards through regular inspections and quality audits;
Plan staffing and schedules based on occupancy forecasts, keeping a balance between service quality and labour costs;
Work closely with Front Office, Maintenance and F&B; so that rooms are ready on time and maintenance issues are solved quickly;
Manage inventory of linen, amenities, uniforms and cleaning supplies, including periodic stock counts;
What you bring
5+ years in a housekeeping leadership role (Assistant or Housekeeping Manager) in luxury hospitality (five-star or upscale property);
Deep knowledge of luxury room standards, fabrics, finishes and premium amenities;
Proven ability to lead large teams, including seasonal staff;
Strong budgeting, cost-control and planning skills;
Hands-on experience with PMS and housekeeping management systems (e.g. Opera) and good Excel skills;
Organised, precise and calm under pressure, with a keen eye for detail;
A natural team player who works well across departments;
Fluent Italian and English.
What we offer
Contract level: 1st Level (Italian National Collective Agreement – CCNL Turismo);
Salary package: starting from €50,000 gross per year, commensurate with experience;
A key role in an iconic luxury property;
Career development within the Company.
Forte dei Marmi, Italy | Full-time, permanent contract | Start: February 2027
At Imperiale, every detail matters, from the crisp linen on our beds to the flawless finish of every suite. We're looking for a Director of Housekeeping to lead our team and make sure every guest finds a home that is welcoming and true to our five-star standards.
What you'll do
Lead, plan and oversee all housekeeping operations: guest rooms and suites, public areas, back-of-house, laundry and linen room;
Train, coach and motivate the housekeeping team, building a culture of care, precision and pride;
Set and enforce cleanliness, presentation and brand standards through regular inspections and quality audits;
Plan staffing and schedules based on occupancy forecasts, keeping a balance between service quality and labour costs;
Work closely with Front Office, Maintenance and F&B; so that rooms are ready on time and maintenance issues are solved quickly;
Manage inventory of linen, amenities, uniforms and cleaning supplies, including periodic stock counts;
What you bring
5+ years in a housekeeping leadership role (Assistant or Housekeeping Manager) in luxury hospitality (five-star or upscale property);
Deep knowledge of luxury room standards, fabrics, finishes and premium amenities;
Proven ability to lead large teams, including seasonal staff;
Strong budgeting, cost-control and planning skills;
Hands-on experience with PMS and housekeeping management systems (e.g. Opera) and good Excel skills;
Organised, precise and calm under pressure, with a keen eye for detail;
A natural team player who works well across departments;
Fluent Italian and English.
What we offer
Contract level: 1st Level (Italian National Collective Agreement – CCNL Turismo);
Salary package: starting from €50,000 gross per year, commensurate with experience;
A key role in an iconic luxury property;
Career development within the Company.
Forte dei Marmi, Italy | Full-time, permanent contract | Start: February 2027