Director of Operations

Pubblicato il 08-11-2026 · HID · Castagneto Po

An Amazing Career Opportunity for a Director of Operations

Location:
Romano, Italy Job ID: 50338 The Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly & Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities. The Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. The role is based in Italy, preferably Romano Canavese, and requires regular travel between SDI locations. As SDI continues to grow through M&A;, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement. Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo Secure Issuance (SI): Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years,



organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-staying customer confidence, HID Global is a global leader in secure card issuance innovation. As our Director of Operations, you’ll support HID’s success by:
* Lead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments.
* Provide overall leadership for Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations.
* Translate SDI strategy into short
- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area.
* Ensure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards.
* Drive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles.
* Lead, coach, and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.




* Partner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role.
* Support M&A; and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations.
* Define and maintain Operations policies, procedures, governance, and management routines across SDI sites.
* Review and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas.
* Monitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required.
* Ensure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization.
* Oversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes.
* Ensure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments.
* Lead cross-site improvement initiatives focused on quality, safety, delivery, cost, efficiency, standardization, and process maturity.
* Represent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives.
* Maintain effective stakeholder relationships with internal teams, suppliers, customers when escalations require senior operational involvement, and HID/ASSA ABLOY corporate functions.
* Contribute to the long-term SDI operating-model design, including future integration of newly acquired co
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