IT Service
Almaviva Group is seeking an IT Service Management professional to organize and maintain IS support processes across global teams.
I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente.
You will coordinate L1-L3 incident resolution, adhering to ITIL practices for incidents, problems and requests, and collaborate with development teams.
You will also manage knowledge bases, prepare incident reports, and create user documentation. xysqume
Strong English and Italian communication and experience with ServiceNow and collaboration platforms are essential.
I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente.
You will coordinate L1-L3 incident resolution, adhering to ITIL practices for incidents, problems and requests, and collaborate with development teams.
You will also manage knowledge bases, prepare incident reports, and create user documentation. xysqume
Strong English and Italian communication and experience with ServiceNow and collaboration platforms are essential.