Customer care specialist
About us Eurovetrocap has been developing, manufacturing, and marketing glass and plastic packaging for the cosmetics, pharmaceutical, and makeup markets for over forty years. Our vision is to help our clients imagine, create, and customize innovative and environmentally friendly packaging solutions for the cosmetics and makeup market. Every day we serve thousands of clients worldwide through a sales force present in 30 countries, with sales in 120 markets.
Who we are looking ror For our Customer Care Team, we are looking for a candidate who will have the opportunity to support us in developing customer relationships in the international cosmetic packaging and perfumery sectors.
Purpose of the position: Develop and manage ongoing relationships with customers, ensuring their satisfaction
Enter sales orders through corporate IT systems
Follow up on order management through to shipment
Collaborate with colleagues across all functions
Operate in compliance with received directives, company policies, and procedures
Requirements Excellent command of the French language
Excellent oral and written communication skills
Excellent attention to detail
Excellent interpersonal skills
Ability to work in a team
Ability to organize work independently
Reliability
What we offer: Permanent contract, Commerce CCNL (National Collective Bargaining Agreement) Level III
Meal vouchers for each day worked on-site
Remote working two days a week, following an initial training period
On-site parking
Benefits Remote working
Meal Vouchers
Free parking
Professional development support
Work location and hours The company headquarters are located at Via Mario Pagano 59, Trezzano sul Naviglio. Working hours are from 8:30 AM to 5:30 PM with a one-hour break.
Inclusion and diversity at Eurovetrocap Eurovetrocap is an equal opportunity employer that supports diversity in the workplace. We welcome all applications for open positions and will evaluate them based on the merits of the candidates relative to the position profile, regardless of skin color, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibility, age, religion, or belief. Privacy Policy - read the privacy notice on our website.
Who we are looking ror For our Customer Care Team, we are looking for a candidate who will have the opportunity to support us in developing customer relationships in the international cosmetic packaging and perfumery sectors.
Purpose of the position: Develop and manage ongoing relationships with customers, ensuring their satisfaction
Enter sales orders through corporate IT systems
Follow up on order management through to shipment
Collaborate with colleagues across all functions
Operate in compliance with received directives, company policies, and procedures
Requirements Excellent command of the French language
Excellent oral and written communication skills
Excellent attention to detail
Excellent interpersonal skills
Ability to work in a team
Ability to organize work independently
Reliability
What we offer: Permanent contract, Commerce CCNL (National Collective Bargaining Agreement) Level III
Meal vouchers for each day worked on-site
Remote working two days a week, following an initial training period
On-site parking
Benefits Remote working
Meal Vouchers
Free parking
Professional development support
Work location and hours The company headquarters are located at Via Mario Pagano 59, Trezzano sul Naviglio. Working hours are from 8:30 AM to 5:30 PM with a one-hour break.
Inclusion and diversity at Eurovetrocap Eurovetrocap is an equal opportunity employer that supports diversity in the workplace. We welcome all applications for open positions and will evaluate them based on the merits of the candidates relative to the position profile, regardless of skin color, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibility, age, religion, or belief. Privacy Policy - read the privacy notice on our website.