Center Manager: Drive World-Class Service
IWG plc is seeking a Customer Services Manager to lead a busy centre in Udine, Italy. You will be responsible for the full on-site operation, driving customer satisfaction, and leveraging opportunities to upsell to customers.
The role demands a proactive leader who can maintain high service standards while delivering business results. You will inspire and manage a small team, provide tours to prospective clients, and ensure the centre delivers a world-class experience that strengthens our brand.
The role demands a proactive leader who can maintain high service standards while delivering business results. You will inspire and manage a small team, provide tours to prospective clients, and ensure the centre delivers a world-class experience that strengthens our brand.