Contract Logistics Customer Onboarding Lead Project Manager Emea (D&L Consumer)
OverviewIn this role, you lead end?to?end customer onboarding and implementation programs across Europe, shaping large-scale logistics transformations.
You act as the trusted customer adviser, coordinating cross?functional teams and steering projects from concept to go?live.
You'll manage plans, risks, budgets and stakeholder expectations while collaborating with Operations, IT, Engineering and Automation to deliver on time and within scope.
This is a high?impact, international role with frequent travel and a focus on delivering strategic logistics improvements for major customers.
ResponsabilitàLead end-to-end onboarding and implementation programs, including large-scale and strategic customer initiatives
Serve as primary contact and trusted advisor throughout the project lifecycle
Develop comprehensive project plans with critical milestones and timelines
Govern projects via status reports, steering committees, and executive updates
Identify risks/issues and implement mitigation plans; manage escalations
Manage project scope, changes, and alignment between customer expectations and deliverables
Lead cross-functional teams across Operations, IT, Engineering, Automation, and Customer stakeholders
Coordinate system migrations, automation deployments, testing, and user acceptance testing (UAT)
Oversee implementation budgets and ensure delivery within approved costs
Lead go-live activities, handover, and lessons learned for continuous improvement
Requisiti fondamentali8–10 years of project management experience in logistics, warehousing, automation or transportation environments
Proven track record managing large onboarding, implementation, or transformation projects
Formal Project Management certification (PMP, PRINCE2, or equivalent) required
Strong knowledge of PM methodologies, governance, risk, and stakeholder management
Experience leading cross-functional and international project teams in a matrix organization
Strong financial acumen with budget, change request, and risk management experience
Experience with WMS implementations, automation projects, system migrations, or operational transformations is highly desirable
Excellent communication, negotiation, and customer relationship management skills
Ability to work independently, influence senior stakeholders, and work under pressure and deadlines
Willingness to travel regularly, primarily within Europe; fluent English; additional European languages advantageous
communication
negotiation
stakeholder management
WMS implementations
system migrations
automation projects
You act as the trusted customer adviser, coordinating cross?functional teams and steering projects from concept to go?live.
You'll manage plans, risks, budgets and stakeholder expectations while collaborating with Operations, IT, Engineering and Automation to deliver on time and within scope.
This is a high?impact, international role with frequent travel and a focus on delivering strategic logistics improvements for major customers.
ResponsabilitàLead end-to-end onboarding and implementation programs, including large-scale and strategic customer initiatives
Serve as primary contact and trusted advisor throughout the project lifecycle
Develop comprehensive project plans with critical milestones and timelines
Govern projects via status reports, steering committees, and executive updates
Identify risks/issues and implement mitigation plans; manage escalations
Manage project scope, changes, and alignment between customer expectations and deliverables
Lead cross-functional teams across Operations, IT, Engineering, Automation, and Customer stakeholders
Coordinate system migrations, automation deployments, testing, and user acceptance testing (UAT)
Oversee implementation budgets and ensure delivery within approved costs
Lead go-live activities, handover, and lessons learned for continuous improvement
Requisiti fondamentali8–10 years of project management experience in logistics, warehousing, automation or transportation environments
Proven track record managing large onboarding, implementation, or transformation projects
Formal Project Management certification (PMP, PRINCE2, or equivalent) required
Strong knowledge of PM methodologies, governance, risk, and stakeholder management
Experience leading cross-functional and international project teams in a matrix organization
Strong financial acumen with budget, change request, and risk management experience
Experience with WMS implementations, automation projects, system migrations, or operational transformations is highly desirable
Excellent communication, negotiation, and customer relationship management skills
Ability to work independently, influence senior stakeholders, and work under pressure and deadlines
Willingness to travel regularly, primarily within Europe; fluent English; additional European languages advantageous
communication
negotiation
stakeholder management
WMS implementations
system migrations
automation projects