STORE MANAGER / LUXURY BRAND / FLORENCE
On behalf of our customer, an esteemed high luxury brand, we are recruiting the following profile in Florence:
STORE MANAGER / LUXURY BRAND / FLORENCE
Responsibilities
Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client's needs and expectations
Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment
Ensures compliance of all company policies and procedures
Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
Conducts sales and inventory management
On-the-job training to new employees and operational tasks
Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
Responsible for opening and closing procedures
Ensures desired brand experience is being fostered in store through individual and team customer interactions
Keeps store running smoothly by executing weekly and monthly business rhythms and tasks
Maintains positive employee relations and open lines of communication throughout store
Managing budget and KPI'S
Identifies opportunities to improve performance, working also with corporate business partners to develop strategies to raise performance
Team management (approx. 10 resources)
Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role The ideal candidate will have the following skills, knowledges and experience:
Relevant work experience in luxury environment
Managerial experience with an emphasis on motivating and developing staff
Proven ability to drive results and manage autonomously a Luxury/Premium boutique.
Strong customer relationship management and development as well as networking skills
Fluent in English and Italian.
Passionate about storytelling, lifestyle, luxury and travel.
STORE MANAGER / LUXURY BRAND / FLORENCE
Responsibilities
Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client's needs and expectations
Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment
Ensures compliance of all company policies and procedures
Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
Conducts sales and inventory management
On-the-job training to new employees and operational tasks
Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
Responsible for opening and closing procedures
Ensures desired brand experience is being fostered in store through individual and team customer interactions
Keeps store running smoothly by executing weekly and monthly business rhythms and tasks
Maintains positive employee relations and open lines of communication throughout store
Managing budget and KPI'S
Identifies opportunities to improve performance, working also with corporate business partners to develop strategies to raise performance
Team management (approx. 10 resources)
Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role The ideal candidate will have the following skills, knowledges and experience:
Relevant work experience in luxury environment
Managerial experience with an emphasis on motivating and developing staff
Proven ability to drive results and manage autonomously a Luxury/Premium boutique.
Strong customer relationship management and development as well as networking skills
Fluent in English and Italian.
Passionate about storytelling, lifestyle, luxury and travel.