Night Auditor
Company Description Caruso, A Belmond Hotel, Amalfi Coast is a luxury property perched high above the Tyrrhenian Sea on the cliffside in Ravello, offering expansive ocean views and a distinctive sense of place. Housed in an 11th-century palace, the hotel features original frescoes, vaulted ceilings, lush gardens with roses and lemon trees, and interiors adorned with traditional antiques. Guests enjoy a heated infinity pool overlooking the coastline, 50 refined rooms and suites including the Caruso Suite and Villa Margherita, and service designed to deliver an exceptional, personalized experience.
Dining options highlight Italian and regional cuisine, including Ristorante Belvedere and Caruso Grill, while amenities such as an exclusive beach club partnership, a botanical-inspired spa, a complimentary shuttle to Amalfi, and a daily boat cruise further enhance the guest stay.
Role Description The Night Auditor role is a full-time, on-site position based at Caruso, A Belmond Hotel in Ravello. This role is responsible for overseeing the hotel’s overnight front office operations, including welcoming and assisting guests, managing check-ins and check-outs, and responding to late-night inquiries.
The Night
Auditor completes daily financial and occupancy reports, reconciles accounts, processes payments, and ensures that all reservations and billing records are accurate.
Additional responsibilities include handling phone and email communication, coordinating with other departments to address guest requests, monitoring lobby and public area safety, and maintaining a calm, professional presence throughout the night shift.
Qualifications
- Ability to perform receptionist duties, including check-in/check-out procedures, guest registration, and front desk administration.
- Experience managing reservations, room assignments, and booking modifications in hotel property management systems.
- Strong communication and customer service skills to interact with guests and colleagues in a professional, courteous manner.
- Proficiency in cash handling, payment processing, and basic night audit or accounting reconciliation tasks.
- Previous experience in hospitality or front office roles, ideally in luxury or boutique hotels.
- Good command of English; additional languages, particularly Italian or other European languages, are an advantage.
- Strong attention to detail, problem-solving abilities, and a discreet approach to guest information and hotel data.
- Ability to work overnight shifts reliably, remain alert, and handle unexpected situations calmly.
- Familiarity with hotel software, basic computer skills, and comfort with learning new systems.
Dining options highlight Italian and regional cuisine, including Ristorante Belvedere and Caruso Grill, while amenities such as an exclusive beach club partnership, a botanical-inspired spa, a complimentary shuttle to Amalfi, and a daily boat cruise further enhance the guest stay.
Role Description The Night Auditor role is a full-time, on-site position based at Caruso, A Belmond Hotel in Ravello. This role is responsible for overseeing the hotel’s overnight front office operations, including welcoming and assisting guests, managing check-ins and check-outs, and responding to late-night inquiries.
The Night
Auditor completes daily financial and occupancy reports, reconciles accounts, processes payments, and ensures that all reservations and billing records are accurate.
Additional responsibilities include handling phone and email communication, coordinating with other departments to address guest requests, monitoring lobby and public area safety, and maintaining a calm, professional presence throughout the night shift.
Qualifications
- Ability to perform receptionist duties, including check-in/check-out procedures, guest registration, and front desk administration.
- Experience managing reservations, room assignments, and booking modifications in hotel property management systems.
- Strong communication and customer service skills to interact with guests and colleagues in a professional, courteous manner.
- Proficiency in cash handling, payment processing, and basic night audit or accounting reconciliation tasks.
- Previous experience in hospitality or front office roles, ideally in luxury or boutique hotels.
- Good command of English; additional languages, particularly Italian or other European languages, are an advantage.
- Strong attention to detail, problem-solving abilities, and a discreet approach to guest information and hotel data.
- Ability to work overnight shifts reliably, remain alert, and handle unexpected situations calmly.
- Familiarity with hotel software, basic computer skills, and comfort with learning new systems.