Seafreight Operator
ulliCompensation: EUR 28,000
- EUR 35,000
- yearly /li /ul h3Company Description /h3 pMondiale VGL is Oceania’s leading sea freight forwarder and a significant player in the global supply chain solutions sector. Through our strong network of industry relationships, we provide access to the world’s most critical trade routes for a large, diversified group of customers operating in various industry sectors across New Zealand, Australia, Asia, Europe, and the USA. /p pWe offer a fully integrated door-to-door service supported by proprietary technology, comprised of: /p ul liThird
- and fourth-party logistics warehousing /li liTransport and distribution /li liSupply chain logistics strategy and consultancy /li liContainer fumigation and heat treatment. /li /ul pWe’re proud to employ over 1500 staff in 60 offices across 18 countries including New Zealand, Australia, Asia, Europe, and the USA, and are supported by 1000 agency offices worldwide. /p h3Job Description /h3 pAs our new Ocean Freight Operator, you will be part of our Operations team based in Segrate
- Milano. You will provide exceptional and proactive support through communication with customers, carriers, the network, and overseas partners. On a daily basis, you will handle all necessary documentation to ensure compliance with all shipping line operations and will serve as the main point of contact for billing disputes with suppliers and customers. /p pYou will have a strong knowledge of documentation, invoicing, storage instructions, and customer and supplier contacts, and will be able to quickly identify potential issues in order to report and escalation them to the Ocean Freight Supervisor in daily operations. /p pbJob Responsibilities /b /p ul liResponsible for daily operational tasks,
handling shipments and organizing ocean freight according to specific customer requirements /li liEnsure all customer cargo arrives on time by managing shipments from booking through to final delivery /li liManage customs clearance /li liLiaise with customers and suppliers /li liTrack shipments and keep customers updated on progress and/or any delays /li liCoordinate with customers and carriers to arrange pickups /li liIssue accurate and timely customer invoices, acting as the point of contact for any disputes /li liProvide all storage instructions /li /ul h3Qualifications /h3 ul li4+ years of work experience in an international freight forwarding company /li liFamiliar with FCL and LCL bookings, as well as customs procedures /li liExcellent team player with natural drive and energy /li liPerforms well under pressure and is solution-oriented, with the ability to plan and manage work under competing demands /li liAble to prioritize and manage workload, handling strict deadlines and changing priorities /li liFirst-class communication and customer service skills, capable of handling challenging disputes /li liAbility to communicate clearly and concisely with customers and colleagues /li liProficient in Microsoft Office 365 products and general IT tools /li liExperience with CargoWise is an advantage /li /ul h3Additional Information /h3 pAll your information will be kept confidential according to EEO guidelines. /p pWe believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day. /p pBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply /p #J-18808-Ljbffr
- EUR 35,000
- yearly /li /ul h3Company Description /h3 pMondiale VGL is Oceania’s leading sea freight forwarder and a significant player in the global supply chain solutions sector. Through our strong network of industry relationships, we provide access to the world’s most critical trade routes for a large, diversified group of customers operating in various industry sectors across New Zealand, Australia, Asia, Europe, and the USA. /p pWe offer a fully integrated door-to-door service supported by proprietary technology, comprised of: /p ul liThird
- and fourth-party logistics warehousing /li liTransport and distribution /li liSupply chain logistics strategy and consultancy /li liContainer fumigation and heat treatment. /li /ul pWe’re proud to employ over 1500 staff in 60 offices across 18 countries including New Zealand, Australia, Asia, Europe, and the USA, and are supported by 1000 agency offices worldwide. /p h3Job Description /h3 pAs our new Ocean Freight Operator, you will be part of our Operations team based in Segrate
- Milano. You will provide exceptional and proactive support through communication with customers, carriers, the network, and overseas partners. On a daily basis, you will handle all necessary documentation to ensure compliance with all shipping line operations and will serve as the main point of contact for billing disputes with suppliers and customers. /p pYou will have a strong knowledge of documentation, invoicing, storage instructions, and customer and supplier contacts, and will be able to quickly identify potential issues in order to report and escalation them to the Ocean Freight Supervisor in daily operations. /p pbJob Responsibilities /b /p ul liResponsible for daily operational tasks,
handling shipments and organizing ocean freight according to specific customer requirements /li liEnsure all customer cargo arrives on time by managing shipments from booking through to final delivery /li liManage customs clearance /li liLiaise with customers and suppliers /li liTrack shipments and keep customers updated on progress and/or any delays /li liCoordinate with customers and carriers to arrange pickups /li liIssue accurate and timely customer invoices, acting as the point of contact for any disputes /li liProvide all storage instructions /li /ul h3Qualifications /h3 ul li4+ years of work experience in an international freight forwarding company /li liFamiliar with FCL and LCL bookings, as well as customs procedures /li liExcellent team player with natural drive and energy /li liPerforms well under pressure and is solution-oriented, with the ability to plan and manage work under competing demands /li liAble to prioritize and manage workload, handling strict deadlines and changing priorities /li liFirst-class communication and customer service skills, capable of handling challenging disputes /li liAbility to communicate clearly and concisely with customers and colleagues /li liProficient in Microsoft Office 365 products and general IT tools /li liExperience with CargoWise is an advantage /li /ul h3Additional Information /h3 pAll your information will be kept confidential according to EEO guidelines. /p pWe believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day. /p pBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply /p #J-18808-Ljbffr