Director of Operations
h3An Amazing Career Opportunity for a Director of Operations /h3 pLocation: Romano, Italy /p h3Job ID /h3 p50338 /p pThe Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities. /p pThe Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. The role is based in Italy, preferably Romano Canavese, and requires regular travel between SDI locations. As SDI continues to grow through MA, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement. /p h3Who are we? /h3 pHID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and /p h3Secure Issuance (SI) /h3 pSecure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years,
organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation. /p h3As our Director of Operations, you’ll support HID’s success by: /h3 ul liLead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments. /li liProvide overall leadership for Assembly Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations. /li liTranslate SDI strategy into short
- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area. /li liEnsure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards. /li liDrive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles. /li liLead, coach, and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.
/li liPartner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role. /li liSupport MA and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations. /li liDefine and maintain Operations policies, procedures, governance, and management routines across SDI sites. /li liReview and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas. /li liMonitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required. /li liEnsure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization. /li liOversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes. /li liEnsure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments. /li liLead cross-site improvement initiatives focused on quality, safety, delivery, cost, efficiency, standardization, and process maturity. /li liRepresent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives. /li liMaintain effective stakeholder relationships with internal teams, suppliers, customers when escalations require senior operational involvement, and HID/ASSA ABLOY corporate functions. /li liContribute to the long-te
organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation. /p h3As our Director of Operations, you’ll support HID’s success by: /h3 ul liLead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments. /li liProvide overall leadership for Assembly Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations. /li liTranslate SDI strategy into short
- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area. /li liEnsure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards. /li liDrive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles. /li liLead, coach, and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.
/li liPartner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role. /li liSupport MA and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations. /li liDefine and maintain Operations policies, procedures, governance, and management routines across SDI sites. /li liReview and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas. /li liMonitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required. /li liEnsure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization. /li liOversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes. /li liEnsure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments. /li liLead cross-site improvement initiatives focused on quality, safety, delivery, cost, efficiency, standardization, and process maturity. /li liRepresent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives. /li liMaintain effective stakeholder relationships with internal teams, suppliers, customers when escalations require senior operational involvement, and HID/ASSA ABLOY corporate functions. /li liContribute to the long-te