Italian Customer Care Advisor Lisbon with Relocation Support and Accommodation

Pubblicato il 08-11-2026 · Cross Border Talents · Prato

We’re looking for fluent Italian speakers with a passion for customer service and technical support to join our Customer Care team in November & December in Lisbon.
You’ll be the voice of the brand across different channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction.
Respond to customer queries through phone, email & chat online.
Communicate with empathy while maintaining a professional, customer-first approach.
Fluent Italian , both written and spoken.
Intermediate English (B1/B2) .
Typing speed of 20+ words per minute .
A genuine customer-focused mindset.
Contract & Working Conditions
~12-month initial contract , with the possibility of renewal.
~ Full-time: 40 hours per week .
~8-hour shifts on a rotating schedule .
~ Flight ticket reimbursement according to company policy.
~ Free Portuguese language classes.

Salary & Benefits




Performance Bonus: Details shared during the recruitment process with the company.
Performance Bonus: Details shared during the recruitment process with the company.
Work in a truly international and multicultural environment .
Receive full on-boarding and professional training.
Access career development and progression opportunities .
Agevolazioni from relocation assistance and support with your move.
Enjoy a stable 12-month contract with the possibility of renewal.
Learn Portuguese for free and make the most of your experience abroad.
If you’re fluent in Italian , enjoy connecting with people, and want to build your career in an international environment, this could be the opportunity you’ve been waiting for.
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