Junior IT Service Manager — Logistics Customer Success
pReply is seeking a Junior IT Service Manager to act as the primary client interface, ensuring high-quality support for Logistics Reply’s supply chain solutions. You will handle escalations, generate incident reports, and lead service review meetings with clients and suppliers. /ppYou will monitor contract performance, optimize value-added services and renewals, and oversee first- and second-level support to ensure SLA adherence within an ITIL-aligned environment focused on logistics technology. /p #J-18808-Ljbffr