Senior Field Service Engineer PACS / RIS / VNA
pSelect how often (in days) to receive an alert: Create Alert /ppLocation: Milano, IT /ppWe are seeking an experienced Senior Field Service Engineer to deploy and manage mission-critical Healthcare IT and Radiology Informatics solutions across hospitals, diagnostic imaging centers, and healthcare networks. /ppThe ideal candidate combines strong expertise in healthcare applications, cloud technologies, virtualization, enterprise databases, and Kubernetes-based architectures. This role requires direct interaction with clinical and IT stakeholders, ensuring optimal performance, availability, security, and integration of Radiology Information Systems (RIS), PACS, Vendor Neutral Archives (VNA), and advanced imaging platforms. /ppThe position involves deploying both on-premises and SaaS environments, leading complex technical projects, troubleshooting enterprise-level issues, and acting as a trusted technical advisor for healthcare customers. /ph3Key Responsibilities /h3h3Customer Support Service Delivery /h3pPerform installations, configurations, upgrades, migrations, and troubleshooting activities. /ppProvide advanced technical support for Healthcare IT and Radiology Informatics platforms. /ppEnsure high system availability and compliance with contracted Service Level Agreements (SLAs).
/ppSupport Presales in design and enhance enterprise healthcare environments /ppDeploy, and maintain enterprise healthcare environments including: /ppPACS (Picture Archiving and Communication Systems) /ppAI Imaging Applications /ppClinical Workflow Solutions /ph3Database, Virtualization, Cloud /h3pDeploy multi-tier application environments running on physical, virtualized and Cloud infrastructures /ppInstall and fine-tune Oracle Database environments. /ppImplement and configure Virtualization and Container Platform (VMWare, Proxmox, Kubernetes) /ph3Experience /h3p10+ years of experience in a technical customer support role /ppProven experience implementing mission-critical IT systems /ppExperience with PACS, RIS, and Enterprise Imaging solutions is highly preferred /ppStrong knowledge of: /ppNetworking concepts /ppDatabases (Oracle, SQL) /ppIT security principles /ppExperience with AGFA solutions or comparable PACS / RIS / EI platforms /ppStrong verbal written (English), and interpersonal communication skills /ppProven time management and organizational skills /ppAbility to adapt to change and manage multiple priorities /ppStrong customer service orientation with internal and external stakeholders /ppWillingness to travel 20-50%, depending on business needs. /p #J-18808-Ljbffr
/ppSupport Presales in design and enhance enterprise healthcare environments /ppDeploy, and maintain enterprise healthcare environments including: /ppPACS (Picture Archiving and Communication Systems) /ppAI Imaging Applications /ppClinical Workflow Solutions /ph3Database, Virtualization, Cloud /h3pDeploy multi-tier application environments running on physical, virtualized and Cloud infrastructures /ppInstall and fine-tune Oracle Database environments. /ppImplement and configure Virtualization and Container Platform (VMWare, Proxmox, Kubernetes) /ph3Experience /h3p10+ years of experience in a technical customer support role /ppProven experience implementing mission-critical IT systems /ppExperience with PACS, RIS, and Enterprise Imaging solutions is highly preferred /ppStrong knowledge of: /ppNetworking concepts /ppDatabases (Oracle, SQL) /ppIT security principles /ppExperience with AGFA solutions or comparable PACS / RIS / EI platforms /ppStrong verbal written (English), and interpersonal communication skills /ppProven time management and organizational skills /ppAbility to adapt to change and manage multiple priorities /ppStrong customer service orientation with internal and external stakeholders /ppWillingness to travel 20-50%, depending on business needs. /p #J-18808-Ljbffr