Customer Service Specialist (f/m/d)
pWorking at Freudenberg: We will wow your world! /ph3Responsibilities: /h3ulliConducts order validations and entries. /liliConfirms customer order receipt, creation, and delivery. /liliMonitor and tracks order statuses and manages claim cases and returns. /liliProvides clear and consistent communication between and with customers and internal production. /liliServes as the primary contact for customers, including cases of issues or escalation. /liliSupports transfer projects and process improvement initiatives. /liliHandles routine maintenance of the Master Data System. /li /ulh3Qualifications: /h3ulliBachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience. /liliSpecified years of customer service experience is a plus. /liliSAP experience is a plus. /liliFluent-level English and German. French is a plus.
/li /ulpThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. /ppFreudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u. /p #J-18808-Ljbffr
/li /ulpThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. /ppFreudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u. /p #J-18808-Ljbffr