Forward Deployed Engineer
Job Title: Forward Deployed Engineer (FDE)Consulti la panoramica del ruolo qui sotto. Se è protetto/a di possedere le giuste competenze ed esperienze, si candidi oggi stesso.Salary: ideally up to €90k (flex for strong candidates)+ up to 35% bonus (~20% standard, rest based on performance) + very generous early-stage equityLocation: Milan (ideally 1-2 office days/week but flexible)Company: autonomous AI agents for enterprise clientsAbout the companyThis rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 35 languages, for some of the largest employers in the world.The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America.Founded by an experienced team with two prior successful exits, backed by a top-tier European VC,
and already trusted by household-name enterprise customers.About the roleYou'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live. xysqume This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.Must have requirements:Professional fluency in English and ItalianDirect customer-facing experience (FDE, field engineering, consulting or solutions roles)Strong foundation in Python, FastAPIExperience with LLMs & Agentic AI in productionComfortable moving between high-level problem definition and hands-on debuggingStartup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguityExperience with AI Voice Agents / Conversational AIAdditional fluency in Spanish, German, French or PortugueseFDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS#J-18808-Ljbffr
and already trusted by household-name enterprise customers.About the roleYou'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live. xysqume This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.Must have requirements:Professional fluency in English and ItalianDirect customer-facing experience (FDE, field engineering, consulting or solutions roles)Strong foundation in Python, FastAPIExperience with LLMs & Agentic AI in productionComfortable moving between high-level problem definition and hands-on debuggingStartup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguityExperience with AI Voice Agents / Conversational AIAdditional fluency in Spanish, German, French or PortugueseFDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS#J-18808-Ljbffr