Genesis Sales Operations Expert
In this role you will support Genesis sales performance and enhance the customer journey through efficient vehicle ordering, allocation, stock, and delivery processes. You will serve as a key interface among retailers, HQ, logistics partners, and internal teams to drive operational excellence, retailer performance, and business growth. You will deliver data-driven insights, manage end-to-end ordering, and optimize logistics to ensure a smooth handover. This role offers the chance to shape how we balance priorities, improve customer satisfaction, and scale operations in a global environment.Esperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa possibilità? Lo scopra qui sotto.Car lease mobility programDaily meal vouchersHealth insuranceCorporate wellness programPrepare and maintain regular reports on retail sales, wholesale, stock, orders, and deliveriesMonitor sales performance against targets and identify trends, risks, and opportunitiesSupport forecasting and budget planning through data analysisDevelop ad hoc analyses to inform management decisionsManage end-to-end vehicle ordering for accuracy and timelinessMonitor order bank, production status, inbound pipeline,
and vehicle availabilityCoordinate vehicle allocation balancing retailer needs and customer demandSupport stock management strategies to maximize conversion opportunitiesCoordinate logistics and delivery planning for seamless handoversProvide guidance to retailers on ordering, allocation, stock, vehicle status and delivery planningMonitor retailer performance KPIs and support actions to improve sales and customer satisfactionCollaborate with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics, and HQ teamsSupport implementation of new systems, tools, xysqume and procedures ensuring policy complianceBachelor in Business Administration (or related)5+ years in Sales Operations, Dealer Support, or related automotive functionFluent Italian and English (written and spoken)Advanced proficiency in Microsoft Excel and reporting toolsStrong analytical mindset, customer focus, and stakeholder management skillsAnalytical mindsetCross-functional collaborationMicrosoft ExcelReporting toolsGenesis Sales Operations Expert milano, lombardia, it#J-18808-Ljbffr
and vehicle availabilityCoordinate vehicle allocation balancing retailer needs and customer demandSupport stock management strategies to maximize conversion opportunitiesCoordinate logistics and delivery planning for seamless handoversProvide guidance to retailers on ordering, allocation, stock, vehicle status and delivery planningMonitor retailer performance KPIs and support actions to improve sales and customer satisfactionCollaborate with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics, and HQ teamsSupport implementation of new systems, tools, xysqume and procedures ensuring policy complianceBachelor in Business Administration (or related)5+ years in Sales Operations, Dealer Support, or related automotive functionFluent Italian and English (written and spoken)Advanced proficiency in Microsoft Excel and reporting toolsStrong analytical mindset, customer focus, and stakeholder management skillsAnalytical mindsetCross-functional collaborationMicrosoft ExcelReporting toolsGenesis Sales Operations Expert milano, lombardia, it#J-18808-Ljbffr