Pool attendant
Luogo di lavoro: Capri
ABOUTTHEROLE
J.K.PlaceCapriisseekingapassionate,attentive,andservice-orientedPoolAttendanttojoinitsFood&BeverageandGuestExperienceteam.;
ReportingdirectlytotheRestaurantManagerandPoolSupervisor,thisroleisresponsibleforensuringanexceptionalguestexperiencewithinthepoolareabydeliveringattentive,personalized,anddiscreetserviceinlinewithJ.K.Placeluxurystandards.ThePoolAttendantplaysakeyroleinmaintainingthepresentation,comfort,andatmosphereofthepoolenvironmentwhileanticipatingguestneedsandcreatingmemorablemomentsthroughouttheirstay.
Theidealcandidatepossessesagenuinepassionforhospitality,stronginterpersonalskills,andaproactiveapproachtoguestservice,consistentlydemonstratingwarmth,professionalism,andattentiontodetail.
KEYRESPONSIBILITIES
- Welcomegueststothepoolareainawarm,professional,andpersonalizedmanner,ensuringtheyfeelcomfortableandcaredforthroughouttheirexperience.
- Prepareandmaintainpoolloungers,umbrellas,towels,andguestamenitiesinaccordancewithJ.K.Placestandards.
- Ensurethepoolarearemainsclean,organized,andimpeccablypresentedatalltimes.
- Proactivelyanticipateguestneedsandprovidepersonalizedassistanceandrecommendationswheneverappropriate.
- SupportFood&Beverageservicewithinthepoolareabyassistingwiththedeliveryoffood;,beverages,andspecialguestrequests.
- Maintainathoroughknowledgeofhotelfacilities,services,dailyactivities,andmenustoconfidentlyassistguests.
- Monitorguestcomfortandpromptlyaddressrequests,concerns,orserviceopportunitiesinaprofessionalanddiscreetmanner.
- CoordinatecloselywiththeRestaurant,Housekeeping,FrontOffice,andMaintenanceteamstoensureseamlessservicedelivery.
- Assistinmonitoringpoolsuppliesandguestamenities,reportingreplenishmentneedswhennecessary.
- Ensureallpoolequipmentandguestamenitiesareproperlyarranged,maintained,andstored.
- SupportthesupervisionofserviceoperationswithinthePoolarea,ensuringguestsafety,servicestandards,andoverallpresentationaremaintainedatalltimes.
- Monitorthedailyconditionofswimmingpoolfacilities,ensuringwaterqualitystandardsareconsistentlymetinaccordancewithlocalregulationsandcompanyprocedures.
- Performandrecordroutinewaterqualitychecks,includingmonitoringandmaintainingproperchemicalbalancelevelssuchaspH,chlorine,alkalinity,andotherrequiredparameters.
- Possessaworkingknowledgeofpoolfiltration,circulation,dosing,andwatertreatmentsystems,promptlyreportinganyirregularitiesormaintenancerequirementstotheappropriatedepartments.
- CoordinatewiththeEngineeringandMaintenanceteamstoensuretheproperfunctioningandupkeepofpoolequipmentandassociatedfacilities.
ABOUTTHEROLE
J.K.PlaceCapriisseekingapassionate,attentive,andservice-orientedPoolAttendanttojoinitsFood&BeverageandGuestExperienceteam.;
ReportingdirectlytotheRestaurantManagerandPoolSupervisor,thisroleisresponsibleforensuringanexceptionalguestexperiencewithinthepoolareabydeliveringattentive,personalized,anddiscreetserviceinlinewithJ.K.Placeluxurystandards.ThePoolAttendantplaysakeyroleinmaintainingthepresentation,comfort,andatmosphereofthepoolenvironmentwhileanticipatingguestneedsandcreatingmemorablemomentsthroughouttheirstay.
Theidealcandidatepossessesagenuinepassionforhospitality,stronginterpersonalskills,andaproactiveapproachtoguestservice,consistentlydemonstratingwarmth,professionalism,andattentiontodetail.
KEYRESPONSIBILITIES
- Welcomegueststothepoolareainawarm,professional,andpersonalizedmanner,ensuringtheyfeelcomfortableandcaredforthroughouttheirexperience.
- Prepareandmaintainpoolloungers,umbrellas,towels,andguestamenitiesinaccordancewithJ.K.Placestandards.
- Ensurethepoolarearemainsclean,organized,andimpeccablypresentedatalltimes.
- Proactivelyanticipateguestneedsandprovidepersonalizedassistanceandrecommendationswheneverappropriate.
- SupportFood&Beverageservicewithinthepoolareabyassistingwiththedeliveryoffood;,beverages,andspecialguestrequests.
- Maintainathoroughknowledgeofhotelfacilities,services,dailyactivities,andmenustoconfidentlyassistguests.
- Monitorguestcomfortandpromptlyaddressrequests,concerns,orserviceopportunitiesinaprofessionalanddiscreetmanner.
- CoordinatecloselywiththeRestaurant,Housekeeping,FrontOffice,andMaintenanceteamstoensureseamlessservicedelivery.
- Assistinmonitoringpoolsuppliesandguestamenities,reportingreplenishmentneedswhennecessary.
- Ensureallpoolequipmentandguestamenitiesareproperlyarranged,maintained,andstored.
- SupportthesupervisionofserviceoperationswithinthePoolarea,ensuringguestsafety,servicestandards,andoverallpresentationaremaintainedatalltimes.
- Monitorthedailyconditionofswimmingpoolfacilities,ensuringwaterqualitystandardsareconsistentlymetinaccordancewithlocalregulationsandcompanyprocedures.
- Performandrecordroutinewaterqualitychecks,includingmonitoringandmaintainingproperchemicalbalancelevelssuchaspH,chlorine,alkalinity,andotherrequiredparameters.
- Possessaworkingknowledgeofpoolfiltration,circulation,dosing,andwatertreatmentsystems,promptlyreportinganyirregularitiesormaintenancerequirementstotheappropriatedepartments.
- CoordinatewiththeEngineeringandMaintenanceteamstoensuretheproperfunctioningandupkeepofpoolequipmentandassociatedfacilities.