Customer Experience Center Manager
IWG plc in Friuli-Venezia Giulia, Italy, is seeking a Customer Services Manager to lead a busy centre, ensuring outstanding service and strong performance. You'll own the centre, manage day-to-day operations, and champion a customer‐centric culture.
You'll coach the team, greet visitors, upsell to customers, and strive to turn every guest into a brand ambassador for you and IWG. This role rewards ownership, resilience and a hands‐on approach to delivering world‐class service every day.
You'll coach the team, greet visitors, upsell to customers, and strive to turn every guest into a brand ambassador for you and IWG. This role rewards ownership, resilience and a hands‐on approach to delivering world‐class service every day.