Senior Technical Support Operations Manager
**Company Overview**: GetFast IT Operations & Support SRL provides technical support, IT operations, and infrastructure management solutions for business and enterprise clients. **Key Responsibilities**: - Oversee technical support operations and IT service workflows
- Manage support teams, escalation handling, and system issue resolution
- Monitor service performance, operational KPIs, and response times
- Coordinate with infrastructure and technical operations teams **Requirements**: - Experience in IT support or technical operations management
- Strong leadership and troubleshooting skills
- Knowledge of IT systems, networks, and service management processes
- Degree in Information Technology, Computer Science, or related field preferred Retribuzione: €48.000,00 - €75.600,00 all'anno Benefit: - Cellulare aziendale
- Computer aziendale
- Parcheggio libero
- Snack gratis
- Supporto allo crescita professionale Sede di lavoro: Di persona
- Manage support teams, escalation handling, and system issue resolution
- Monitor service performance, operational KPIs, and response times
- Coordinate with infrastructure and technical operations teams **Requirements**: - Experience in IT support or technical operations management
- Strong leadership and troubleshooting skills
- Knowledge of IT systems, networks, and service management processes
- Degree in Information Technology, Computer Science, or related field preferred Retribuzione: €48.000,00 - €75.600,00 all'anno Benefit: - Cellulare aziendale
- Computer aziendale
- Parcheggio libero
- Snack gratis
- Supporto allo crescita professionale Sede di lavoro: Di persona