Product Manager
pWhat you will do on your journey with WebBeds. /ppAs a Product Manager, you will manage hotel partner relationships and optimise rate and availability performance through targeted, data-driven actions, supporting the Contracting team to maximise commercial outcomes and partner engagement. /ppYou will work closely with internal teams and external partners, building strong relationships within the department and across the wider organisation. /ph3In This Role You Will /h3h3Key responsibilities /h3ul liHotel partner relationships: Build and maintain direct relationships with hotel partners, responding to queries and supporting effective collaboration. /li liContract and offer loading: Assist with loading contracts and last-minute offers through Freshdesk and other relevant systems. /li liAvailability management: Maintain contractual allocations, last-minute availability, and overall portfolio availability to support commercial performance. /li liPromotions and special offers: Work with hotel partners and Contracts Managers to coordinate promotions and secure competitive special offers. /li liStop sales management: Review, accept, or negotiate stop sales based on availability, demand, and commercial requirements. /li liProduction monitoring: Evaluate hotel production and agree appropriate follow-up actions with the Contracts Manager or Line Manager. /li liPartner training: Train hotel partners on the supplier interface and support their effective use of extranet tools. /li liCompetitiveness analysis: Support competitiveness reporting and conduct regular price comparisons to help secure the best available rates. /li liContract mapping and activation: Assist with the mapping, loading, and activation of BAR contracts,
ensuring information is accurate and complete. /li liBooking recovery: Analyse and investigate third-party bookings and support their recovery to direct contracts in line with departmental guidelines. /li liSupplier portfolio support: Manage a small portfolio of suppliers when required, maintaining relationships and supporting their ongoing performance. /li liLead identification: Identify and share new supplier leads and commercial opportunities with Contracts Managers. /li liContracting team support: Provide operational support to Contracts Managers, including assistance with urgent activities during business travel. /li liCross-functional collaboration: Work closely with Accounts, Reservations, Customer Care, Content, and other internal teams to resolve issues and support effective delivery. /li /ulh3The skills we would love to see in your suitcase! /h3ul liEnglish is a must at an advanced level. /li liWork experience in a similar role and /or with other contracting platforms is a plus. /li liCommercial awareness in the travel industry. /li liAbility to build effective working relations both internally and external. /li liPersonal effectiveness with strong communication and influencing skills. /li liComfortable using phone to negotiate with suppliers. /li liExperience in working in fast paced and multi-cultural environment. /li liProactive, with ability to offer solutions to issues encountered. /li liGood Microsoft Office knowledge, especially Excel and Outlook. /li liAbility to use multiple systems. /li liTeam player. /li liAbility to negotiate. /li liAbility to work independently as well as part of the team. /li liAbility to prioritize. /li liOrganized with impeccable attention to detail. /li liNumerically astute. /li /ul #J-18808-Ljbffr
ensuring information is accurate and complete. /li liBooking recovery: Analyse and investigate third-party bookings and support their recovery to direct contracts in line with departmental guidelines. /li liSupplier portfolio support: Manage a small portfolio of suppliers when required, maintaining relationships and supporting their ongoing performance. /li liLead identification: Identify and share new supplier leads and commercial opportunities with Contracts Managers. /li liContracting team support: Provide operational support to Contracts Managers, including assistance with urgent activities during business travel. /li liCross-functional collaboration: Work closely with Accounts, Reservations, Customer Care, Content, and other internal teams to resolve issues and support effective delivery. /li /ulh3The skills we would love to see in your suitcase! /h3ul liEnglish is a must at an advanced level. /li liWork experience in a similar role and /or with other contracting platforms is a plus. /li liCommercial awareness in the travel industry. /li liAbility to build effective working relations both internally and external. /li liPersonal effectiveness with strong communication and influencing skills. /li liComfortable using phone to negotiate with suppliers. /li liExperience in working in fast paced and multi-cultural environment. /li liProactive, with ability to offer solutions to issues encountered. /li liGood Microsoft Office knowledge, especially Excel and Outlook. /li liAbility to use multiple systems. /li liTeam player. /li liAbility to negotiate. /li liAbility to work independently as well as part of the team. /li liAbility to prioritize. /li liOrganized with impeccable attention to detail. /li liNumerically astute. /li /ul #J-18808-Ljbffr