Product Manager
pWhat you will do on your journey with WebBeds.
/ppAs a Product Manager, you will manage hotel partner relationships and optimise rate and availability performance through targeted, data-driven actions, supporting the Contracting team to maximise commercial outcomes and partner engagement.
/ppYou will work closely with internal teams and external partners, building strong relationships within the department and across the wider organisation.
/ph3In This Role You Will /h3h3Key responsibilities /h3ul liHotel partner relationships: Build and maintain direct relationships with hotel partners, responding to queries and supporting effective collaboration.
/li liContract and offer loading: Assist with loading contracts and last-minute offers through Freshdesk and other relevant systems.
/li liAvailability management: Maintain contractual allocations, last-minute availability, and overall portfolio availability to support commercial performance.
/li liPromotions and special offers: Work with hotel partners and Contracts Managers to coordinate promotions and secure competitive special offers.
/li liStop sales management: Review, accept, or negotiate stop sales based on availability, demand, and commercial requirements.
/li liProduction monitoring: Evaluate hotel production and agree appropriate follow-up actions with the Contracts Manager or Line Manager.
/li liPartner training: Train hotel partners on the supplier interface and support their effective use of extranet tools.
/li liCompetitiveness analysis: Support competitiveness reporting and conduct regular price comparisons to help secure the best available rates.
/li liContract mapping and activation: Assist with the mapping, loading, and activation of BAR contracts, ensuring information is accurate and complete.
/li liBooking recovery: Analyse and investigate third-party bookings and support their recovery to direct contracts in line with departmental guidelines.
/li liSupplier portfolio support: Manage a small portfolio of suppliers when required, maintaining relationships and supporting their ongoing performance.
/li liLead identification: Identify and share new supplier leads and commercial opportunities with Contracts Managers.
/li liContracting team support: Provide operational support to Contracts Managers, including assistance with urgent activities during business travel.
/li liCross-functional collaboration: Work closely with Accounts, Reservations, Customer Care, Content, and other internal teams to resolve issues and support effective delivery.
/li /ulh3The skills we would love to see in your suitcase!
/h3ul liEnglish is a must at an advanced level.
/li liWork experience in a similar role and /or with other contracting platforms is a plus.
/li liCommercial awareness in the travel industry.
/li liAbility to build effective working relations both internally and external.
/li liPersonal effectiveness with strong communication and influencing skills.
/li liComfortable using phone to negotiate with suppliers.
/li liExperience in working in fast paced and multi-cultural environment.
/li liProactive, with ability to offer solutions to issues encountered.
/li liGood Microsoft Office knowledge, especially Excel and Outlook.
/li liAbility to use multiple systems.
/li liTeam player.
/li liAbility to negotiate.
/li liAbility to work independently as well as part of the team.
/li liAbility to prioritize.
/li liOrganized with impeccable attention to detail.
/li liNumerically astute.
/li /ul #J-*****-Ljbffr
/ppAs a Product Manager, you will manage hotel partner relationships and optimise rate and availability performance through targeted, data-driven actions, supporting the Contracting team to maximise commercial outcomes and partner engagement.
/ppYou will work closely with internal teams and external partners, building strong relationships within the department and across the wider organisation.
/ph3In This Role You Will /h3h3Key responsibilities /h3ul liHotel partner relationships: Build and maintain direct relationships with hotel partners, responding to queries and supporting effective collaboration.
/li liContract and offer loading: Assist with loading contracts and last-minute offers through Freshdesk and other relevant systems.
/li liAvailability management: Maintain contractual allocations, last-minute availability, and overall portfolio availability to support commercial performance.
/li liPromotions and special offers: Work with hotel partners and Contracts Managers to coordinate promotions and secure competitive special offers.
/li liStop sales management: Review, accept, or negotiate stop sales based on availability, demand, and commercial requirements.
/li liProduction monitoring: Evaluate hotel production and agree appropriate follow-up actions with the Contracts Manager or Line Manager.
/li liPartner training: Train hotel partners on the supplier interface and support their effective use of extranet tools.
/li liCompetitiveness analysis: Support competitiveness reporting and conduct regular price comparisons to help secure the best available rates.
/li liContract mapping and activation: Assist with the mapping, loading, and activation of BAR contracts, ensuring information is accurate and complete.
/li liBooking recovery: Analyse and investigate third-party bookings and support their recovery to direct contracts in line with departmental guidelines.
/li liSupplier portfolio support: Manage a small portfolio of suppliers when required, maintaining relationships and supporting their ongoing performance.
/li liLead identification: Identify and share new supplier leads and commercial opportunities with Contracts Managers.
/li liContracting team support: Provide operational support to Contracts Managers, including assistance with urgent activities during business travel.
/li liCross-functional collaboration: Work closely with Accounts, Reservations, Customer Care, Content, and other internal teams to resolve issues and support effective delivery.
/li /ulh3The skills we would love to see in your suitcase!
/h3ul liEnglish is a must at an advanced level.
/li liWork experience in a similar role and /or with other contracting platforms is a plus.
/li liCommercial awareness in the travel industry.
/li liAbility to build effective working relations both internally and external.
/li liPersonal effectiveness with strong communication and influencing skills.
/li liComfortable using phone to negotiate with suppliers.
/li liExperience in working in fast paced and multi-cultural environment.
/li liProactive, with ability to offer solutions to issues encountered.
/li liGood Microsoft Office knowledge, especially Excel and Outlook.
/li liAbility to use multiple systems.
/li liTeam player.
/li liAbility to negotiate.
/li liAbility to work independently as well as part of the team.
/li liAbility to prioritize.
/li liOrganized with impeccable attention to detail.
/li liNumerically astute.
/li /ul #J-*****-Ljbffr