Business Operations Manager
h3About MyLime /h3 pMyLime is an international technology company specializing in Digital Product Passports (DPP), digital identities, product traceability and blockchain-based solutions.
/p pWe work with leading brands across automotive, mobility, fashion, luxury and industrial sectors, connecting physical products with innovative digital experiences.
/p pFollowing our international expansion and a new phase of growth, we are strengthening our organization and looking for an ambitious bBusiness Operations Manager /b to help build and scale the company.
/p h3The Opportunity /h3 pWe are looking for an entrepreneurial, ambitious and highly execution-oriented professional who wants to take ownership of business operations and grow alongside the company.
/p h3This is not a traditional project management or administrative role.
/h3 pWorking directly with the CEO, you will be responsible for ensuring that teams, projects and business processes run efficiently, priorities are executed and operational challenges are resolved.
/p pWe are particularly interested in people who have experienced the challenges of building or scaling a startup and understand what it takes to make a business work.
/p pWe want someone who brings structure without bureaucracy, identifies problems before they escal... and takes initiative without waiting for constant direction.
/p h3Key Responsibilities /h3 h3Business Operations Execution /h3 ul liCoordinate daily operations across Sales, Product, Technology, Finance and external partners.
/li liTranslate company priorities into operational plans, clear responsibilities and deadlines.
/li liMonitor projects, client onboarding, implementations and deliverables.
/li liIdentify bottlenecks, solve operational issues and ensure timely execution.
/li liImprove internal processes, accountability and cross-functional collaboration.
/li liEnsure business continuity and effective execution when the CEO is traveling internationally.
/li /ul h3Sales Operations BDR Management /h3 ul liCoordinate and support our Business Development Representatives and international sales activities.
/li liMonitor commercial pipelines, lead generation, follow-ups and sales performance.
/li liEstablish clear sales KPIs, reporting systems and accountability.
/li liImprove CRM adoption, lead qualification and opportunity management.
/li liSupport the optimization and scalability of business development processes.
/li liEnsure effective coordination between Sales, Marketing and Product teams.
/li /ul h3AI, Automation Process Optimization /h3 ul liIdentify opportunities to automate repetitive activities and improve productivity.
/li liImplement and optimize internal management tools, dashboards, CRM workflows and AI-powered solutions.
/li liStandardize processes across commercial, operational and administrative functions.
/li liEnsure reliable visibility into company activities, projects and performance.
/li liDrive continuous operational improvement.
/li /ul h3Financial Administrative Coordination /h3 ul liCoordinate with Finance and Administration to ensure alignment between contracts, project milestones, invoicing and collections.
/li liMonitor operational budgets, costs and outstanding activities.
/li liSupport management reporting and financial planning through accurate operational information.
/li liIdentify inefficiencies and opportunities to optimize resources.
/li /ul h3People Organizational Coordination /h3 ul liCoordinate activities across teams, ensuring clear priorities and individual accountability.
/li liSupport onboarding and the integration of new team members.
/li liImprove internal communication, workflows and organizational effectiveness.
/li liIdentify resource gaps and support organizational development.
/li /ul h3CEO Collaboration Strategic Execution /h3 ul liWork directly with the CEO to translate strategic objectives into concrete operational initiatives.
/li liTake ownership of execution, independently managing priorities and follow-ups.
/li liProvide concise reporting on company performance, critical issues and proposed solutions.
/li liAnticipate operational risks and proactively address challenges.
/li liEnsure that decisions turn into actions and measurable results.
/li /ul h3Who We're Looking For /h3 ul lib3–6+ years of experience /b in Business Operations, Startup Operations, Sales Operations,
General Management or related roles.
/li liPrevious experience in a startup, scaleup or fast-growing technology company.
/li liExperience working closely with founders, CEOs or senior leadership.
/li liStrong understanding of business processes, commercial operations and organizational management.
/li liProven ability to coordinate teams, projects and cross-functional activities.
/li liExperience with CRM platforms, business dashboards, project management tools and AI-powered automation.
/li liExcellent analytical, organizational and problem-solving skills.
/li liStrong communication, leadership and decision-making abilities.
/li liFluent Italian and professional English.
/li liAvailability to work regularly from our Cremona office.
/li /ul pbExperience as a Founder, Co-Founder, Founder's Associate, Chief of Staff, Startup Operations Manager or Sales Operations Lead is particularly appreciated.
/b /p h3The Mindset We're Looking For /h3 pWe are looking for someone with an bentrepreneurial mindset, strong ownership and a relentless drive to execute /b.
/p pSomeone who: /p ul liTakes initiative and responsibility.
/li liSees problems as opportunities to improve.
/li liMakes decisions and follows through.
/li liCan manage complexity without losing focus.
/li liKnows how to prioritize and get things done.
/li liBrings solutions rather than simply reporting problems.
/li liWants to grow professionally and take on increasingly significant responsibilities.
/li /ul h3We don't need someone who tells us what should be done.
We need someone who makes sure it gets done.
/h3 h3What We Offer /h3 ul liDirect collaboration with the CEO and leadership team.
/li liA central role in building and scaling an international technology company.
/li liSignificant autonomy, ownership and responsibility.
/li liExposure to international clients, business operations and strategic initiatives.
/li liThe opportunity to shape processes, teams and organizational development.
/li liA potential growth path toward Head of Operations and COO responsibilities, based on performance and company needs.
/li liAn office-first working environment in Cremona, with flexibility for remote work and international business requirements.
/li liCompetitive compensation based on experience, with potential performance-based incentives /li /ul #J-*****-Ljbffr
/p pWe work with leading brands across automotive, mobility, fashion, luxury and industrial sectors, connecting physical products with innovative digital experiences.
/p pFollowing our international expansion and a new phase of growth, we are strengthening our organization and looking for an ambitious bBusiness Operations Manager /b to help build and scale the company.
/p h3The Opportunity /h3 pWe are looking for an entrepreneurial, ambitious and highly execution-oriented professional who wants to take ownership of business operations and grow alongside the company.
/p h3This is not a traditional project management or administrative role.
/h3 pWorking directly with the CEO, you will be responsible for ensuring that teams, projects and business processes run efficiently, priorities are executed and operational challenges are resolved.
/p pWe are particularly interested in people who have experienced the challenges of building or scaling a startup and understand what it takes to make a business work.
/p pWe want someone who brings structure without bureaucracy, identifies problems before they escal... and takes initiative without waiting for constant direction.
/p h3Key Responsibilities /h3 h3Business Operations Execution /h3 ul liCoordinate daily operations across Sales, Product, Technology, Finance and external partners.
/li liTranslate company priorities into operational plans, clear responsibilities and deadlines.
/li liMonitor projects, client onboarding, implementations and deliverables.
/li liIdentify bottlenecks, solve operational issues and ensure timely execution.
/li liImprove internal processes, accountability and cross-functional collaboration.
/li liEnsure business continuity and effective execution when the CEO is traveling internationally.
/li /ul h3Sales Operations BDR Management /h3 ul liCoordinate and support our Business Development Representatives and international sales activities.
/li liMonitor commercial pipelines, lead generation, follow-ups and sales performance.
/li liEstablish clear sales KPIs, reporting systems and accountability.
/li liImprove CRM adoption, lead qualification and opportunity management.
/li liSupport the optimization and scalability of business development processes.
/li liEnsure effective coordination between Sales, Marketing and Product teams.
/li /ul h3AI, Automation Process Optimization /h3 ul liIdentify opportunities to automate repetitive activities and improve productivity.
/li liImplement and optimize internal management tools, dashboards, CRM workflows and AI-powered solutions.
/li liStandardize processes across commercial, operational and administrative functions.
/li liEnsure reliable visibility into company activities, projects and performance.
/li liDrive continuous operational improvement.
/li /ul h3Financial Administrative Coordination /h3 ul liCoordinate with Finance and Administration to ensure alignment between contracts, project milestones, invoicing and collections.
/li liMonitor operational budgets, costs and outstanding activities.
/li liSupport management reporting and financial planning through accurate operational information.
/li liIdentify inefficiencies and opportunities to optimize resources.
/li /ul h3People Organizational Coordination /h3 ul liCoordinate activities across teams, ensuring clear priorities and individual accountability.
/li liSupport onboarding and the integration of new team members.
/li liImprove internal communication, workflows and organizational effectiveness.
/li liIdentify resource gaps and support organizational development.
/li /ul h3CEO Collaboration Strategic Execution /h3 ul liWork directly with the CEO to translate strategic objectives into concrete operational initiatives.
/li liTake ownership of execution, independently managing priorities and follow-ups.
/li liProvide concise reporting on company performance, critical issues and proposed solutions.
/li liAnticipate operational risks and proactively address challenges.
/li liEnsure that decisions turn into actions and measurable results.
/li /ul h3Who We're Looking For /h3 ul lib3–6+ years of experience /b in Business Operations, Startup Operations, Sales Operations,
General Management or related roles.
/li liPrevious experience in a startup, scaleup or fast-growing technology company.
/li liExperience working closely with founders, CEOs or senior leadership.
/li liStrong understanding of business processes, commercial operations and organizational management.
/li liProven ability to coordinate teams, projects and cross-functional activities.
/li liExperience with CRM platforms, business dashboards, project management tools and AI-powered automation.
/li liExcellent analytical, organizational and problem-solving skills.
/li liStrong communication, leadership and decision-making abilities.
/li liFluent Italian and professional English.
/li liAvailability to work regularly from our Cremona office.
/li /ul pbExperience as a Founder, Co-Founder, Founder's Associate, Chief of Staff, Startup Operations Manager or Sales Operations Lead is particularly appreciated.
/b /p h3The Mindset We're Looking For /h3 pWe are looking for someone with an bentrepreneurial mindset, strong ownership and a relentless drive to execute /b.
/p pSomeone who: /p ul liTakes initiative and responsibility.
/li liSees problems as opportunities to improve.
/li liMakes decisions and follows through.
/li liCan manage complexity without losing focus.
/li liKnows how to prioritize and get things done.
/li liBrings solutions rather than simply reporting problems.
/li liWants to grow professionally and take on increasingly significant responsibilities.
/li /ul h3We don't need someone who tells us what should be done.
We need someone who makes sure it gets done.
/h3 h3What We Offer /h3 ul liDirect collaboration with the CEO and leadership team.
/li liA central role in building and scaling an international technology company.
/li liSignificant autonomy, ownership and responsibility.
/li liExposure to international clients, business operations and strategic initiatives.
/li liThe opportunity to shape processes, teams and organizational development.
/li liA potential growth path toward Head of Operations and COO responsibilities, based on performance and company needs.
/li liAn office-first working environment in Cremona, with flexibility for remote work and international business requirements.
/li liCompetitive compensation based on experience, with potential performance-based incentives /li /ul #J-*****-Ljbffr