Customer Support Specialist
Customer Support Specialist (Italian Speaker) - Relocation Package Included
Ready for a New Chapter in Sunny Lisbon?
Location: Lisbon, Portugal
Contract: Full-time | Rotational Shifts
What's in It for You? (The Full Relocation Package)
Flight Reimbursement: Initial travel costs to Lisbon covered.
Airport Pick-Up & Onboarding: Warm welcome and step-by-step administrative support (NIF, Social Security, bank account setup).
Company-Provided Accommodation: Fully furnished room in a modern shared apartment for at least 14 months (located 20-60 mins from the office).
All Utilities Included: Water, electricity, gas, cable TV, and high-speed Wi-Fi covered.
Annual Home Flight: One round-trip ticket per year back home (within the EU).
Work-Life Balance & Perks: Free Portuguese language lessons, surfing/sports clubs, cooking workshops, and team social events.
Salary & Benefits
Salary with Company Accommodation: €1,040.68 gross/month (Base salary + meal allowance + Christmas/Holiday bonuses + your apartment & utilities fully covered)
Salary without Company Accommodation: €1,240.17 gross/month (If you prefer finding your own flat)
Paid Training Period: €92.80/week during the 10-day initial training (in English).
Private Health Insurance from day one.
Meal Card & Performance Bonuses.
Your Role: Helping a Global Community
Support & Connect:
Assist Italian-speaking users via email, chat, and support tickets.
Solve Problems: Guide users with account access, feature inquiries, and platform troubleshooting.
Deliver Value: Ensure every user interaction is smooth, empathetic, and professional.
Grow with Us: Learn industry-leading customer support workflows in a modern, dynamic tech environment.
(Note: This is a pure Customer Support position - no content moderation involved)
Who We Are Looking For
Native / Fluent Italian (C2) with good working English (B2) for training and internal communication.
Strong communication skills and a customer-first attitude.
Open-minded, adaptable, and excited to live and work in a multicultural setting.
Ready to work in a 40h/week rotational shift model (Monday-Sunday).
Valid EU passport or existing work authorization for Portugal.
Fast & Easy Hiring Process
Quick Apply & CV Review
Online Language & Tech Assessment (Completed from home)
Client Video Interview
Offer & Relocation Assistance
Why Lisbon?
Cobblestone streets, world-famous pastries (Pastéis de Nata), incredible beaches just 20 minutes away, an affordable lifestyle, and an unbeatable expat community. Lisbon isn't just a place to work - it's a lifestyle upgrade.
Ready for a New Chapter in Sunny Lisbon?
Location: Lisbon, Portugal
Contract: Full-time | Rotational Shifts
What's in It for You? (The Full Relocation Package)
Flight Reimbursement: Initial travel costs to Lisbon covered.
Airport Pick-Up & Onboarding: Warm welcome and step-by-step administrative support (NIF, Social Security, bank account setup).
Company-Provided Accommodation: Fully furnished room in a modern shared apartment for at least 14 months (located 20-60 mins from the office).
All Utilities Included: Water, electricity, gas, cable TV, and high-speed Wi-Fi covered.
Annual Home Flight: One round-trip ticket per year back home (within the EU).
Work-Life Balance & Perks: Free Portuguese language lessons, surfing/sports clubs, cooking workshops, and team social events.
Salary & Benefits
Salary with Company Accommodation: €1,040.68 gross/month (Base salary + meal allowance + Christmas/Holiday bonuses + your apartment & utilities fully covered)
Salary without Company Accommodation: €1,240.17 gross/month (If you prefer finding your own flat)
Paid Training Period: €92.80/week during the 10-day initial training (in English).
Private Health Insurance from day one.
Meal Card & Performance Bonuses.
Your Role: Helping a Global Community
Support & Connect:
Assist Italian-speaking users via email, chat, and support tickets.
Solve Problems: Guide users with account access, feature inquiries, and platform troubleshooting.
Deliver Value: Ensure every user interaction is smooth, empathetic, and professional.
Grow with Us: Learn industry-leading customer support workflows in a modern, dynamic tech environment.
(Note: This is a pure Customer Support position - no content moderation involved)
Who We Are Looking For
Native / Fluent Italian (C2) with good working English (B2) for training and internal communication.
Strong communication skills and a customer-first attitude.
Open-minded, adaptable, and excited to live and work in a multicultural setting.
Ready to work in a 40h/week rotational shift model (Monday-Sunday).
Valid EU passport or existing work authorization for Portugal.
Fast & Easy Hiring Process
Quick Apply & CV Review
Online Language & Tech Assessment (Completed from home)
Client Video Interview
Offer & Relocation Assistance
Why Lisbon?
Cobblestone streets, world-famous pastries (Pastéis de Nata), incredible beaches just 20 minutes away, an affordable lifestyle, and an unbeatable expat community. Lisbon isn't just a place to work - it's a lifestyle upgrade.