Assistant Manager Reservations
Luogo di lavoro: AnacapriLa preghiamo di leggere attentamente i seguenti dettagli prima di inviare la sua candidatura.WeareonthelookoutforapassionateandprofessionalAssistantManagerReservationstojoinJumeirahCapriPalaceforthesummerseason2027.Themaindutiesandresponsibilitiesare:Ensurethedeliveryofinternalandexternalservice,quality,andcommercialperformancealignedwithReservationsKPIobjectives.CollaboratewithSales,Revenue,andHotelOperationsteamstomaximizerevenueopportunitiesandminimizeoperationalinefficiencies.Superviseandensurecompletionofdaily,weekly,andmonthlytasksrelatedtoreservations,audits,revenue,compliance,finance,visas,andgroupbookings.Identifyandescalaterisksrelatedtorevenue,finance,andguestexperiencetoseniormanagementforproactiveresolution.Monitorandresolveguestcomplaintspromptlybycoordinatingwithrelevantdepartmentstoensureasatisfactoryresolution.Keepthedepartmentupdatedwithpropertyinformation,serviceofferings,newrates,andsellingstrategiestoenhanceoperationalefficiency.Motivatethereservationsteamtoachievehighservicelevelsandoperationalexcellence,fosteringacultureofcontinuousimprovement.Conducttrainingfornewcolleaguesandoverseethecompletionofallbusinesstrainingrequirements,ensuringpersonaldevelopmentplansareinplaceforallteammembers. xysqume Regularlyassessteamperformance,providecoachingandfeedback,conductperformancereviews,andensureadherencetoKPIsandstandards.#J-18808-Ljbffr