Housekeeping Attendant
ABOUTTHEROLE
TheHousekeepingAttendantisresponsibleforcleaning,servicing,andpresentingguestroomsandsuitestothehigheststandardsofhygiene,comfort,safety,andvisualdetail,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards.
Throughdiscreet,attentive,andmeticulouscare,theHousekeepingAttendantcreatesanimmaculateandwelcomingenvironmentforeveryarrival,stayover,andturndown. WorkingcloselywithHousekeepingcolleagues,FrontOffice,Maintenance,Laundry,FoodandBeverage,andotherdepartments,thisroleanticipatesguestneeds,protectsprivacy,andrespondspromptlytooperationalprioritieswhileminimisingdisruption.
KEYRESPONSIBILITIES
Clean,service,andprepareassignedguestroomsandsuitesforarrivals,departures,stayovers,andturndowninaccordancewithhotelproceduresandpresentationstandards.
Makebedsandreplacebedlinen,towels,bathrobes,andothertextilesusingtherequiredmethodsandqualitystandards.
Cleanandsanitisebathroomsthoroughly,includingshowers,baths,toilets,basins,mirrors,fixtures,floors,andamenities.
Dust,polish,vacuum,mop,andspot-cleanfurniture,floors,carpets,glass,decorativeobjects,wardrobes,andotherroomsurfaceswithcare.
Replenishtoiletries,guestsupplies,stationery,refreshments,linen,andotheramenitiesaccuratelyandaccordingtoestablishedparlevelsandroomsetupguides.
Inspecteachroomcarefullybeforerelease,correctingpresentationdetailsandensuringthatitisclean,complete,comfortable,andreadyfortheguest.
Respectguestprivacyandpersonalbelongingsatalltimes,followingroom-entry,confidentiality,key-control,anddo-not-disturbprocedures.
Respondpolitelyandpromptlytoguestrequestsforadditionalsuppliesorservices,providingassistancedirectlyorcoordinatingwiththeappropriatedepartment.
Reportmaintenancedefects,damagedormissingitems,safetyconcerns,unusualconditions,androom-statusdiscrepanciespromptlytotheappropriatecolleague.
Identify,secure,andhandoverlost-and-founditemsimmediatelyinaccordancewithhotelprocedures.
Maintainthehousekeepingequipment,linen,andsupplyareasinaclean,organised,fullystocked,andsecurecondition.
Usecleaningproducts,equipment,signage,andpersonalprotectiveequipmentsafelyandresponsibly,followinghygiene,sustainability,andworkplacesafetyprocedures.
Supportdeep-cleaningschedules,specialroomsetups,seasonalprojects,andotherhousekeepingdutieswhenrequested.
TheHousekeepingAttendantisresponsibleforcleaning,servicing,andpresentingguestroomsandsuitestothehigheststandardsofhygiene,comfort,safety,andvisualdetail,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards.
Throughdiscreet,attentive,andmeticulouscare,theHousekeepingAttendantcreatesanimmaculateandwelcomingenvironmentforeveryarrival,stayover,andturndown. WorkingcloselywithHousekeepingcolleagues,FrontOffice,Maintenance,Laundry,FoodandBeverage,andotherdepartments,thisroleanticipatesguestneeds,protectsprivacy,andrespondspromptlytooperationalprioritieswhileminimisingdisruption.
KEYRESPONSIBILITIES
Clean,service,andprepareassignedguestroomsandsuitesforarrivals,departures,stayovers,andturndowninaccordancewithhotelproceduresandpresentationstandards.
Makebedsandreplacebedlinen,towels,bathrobes,andothertextilesusingtherequiredmethodsandqualitystandards.
Cleanandsanitisebathroomsthoroughly,includingshowers,baths,toilets,basins,mirrors,fixtures,floors,andamenities.
Dust,polish,vacuum,mop,andspot-cleanfurniture,floors,carpets,glass,decorativeobjects,wardrobes,andotherroomsurfaceswithcare.
Replenishtoiletries,guestsupplies,stationery,refreshments,linen,andotheramenitiesaccuratelyandaccordingtoestablishedparlevelsandroomsetupguides.
Inspecteachroomcarefullybeforerelease,correctingpresentationdetailsandensuringthatitisclean,complete,comfortable,andreadyfortheguest.
Respectguestprivacyandpersonalbelongingsatalltimes,followingroom-entry,confidentiality,key-control,anddo-not-disturbprocedures.
Respondpolitelyandpromptlytoguestrequestsforadditionalsuppliesorservices,providingassistancedirectlyorcoordinatingwiththeappropriatedepartment.
Reportmaintenancedefects,damagedormissingitems,safetyconcerns,unusualconditions,androom-statusdiscrepanciespromptlytotheappropriatecolleague.
Identify,secure,andhandoverlost-and-founditemsimmediatelyinaccordancewithhotelprocedures.
Maintainthehousekeepingequipment,linen,andsupplyareasinaclean,organised,fullystocked,andsecurecondition.
Usecleaningproducts,equipment,signage,andpersonalprotectiveequipmentsafelyandresponsibly,followinghygiene,sustainability,andworkplacesafetyprocedures.
Supportdeep-cleaningschedules,specialroomsetups,seasonalprojects,andotherhousekeepingdutieswhenrequested.