Field Service Engineer

Pubblicato il 10-11-2026 · Piovan · Santa Maria di Sala

The Field Service Engineer will be responsible for installing, commissioning, servicing, troubleshooting, and repairing chillers and industrial refrigeration equipment at customer facilities. The role includes on-site customer training, remote technical assistance, technical reporting, preparation of maintenance agreements and quotations, and customer follow-up.

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Key Responsibilities:

- Perform mechanical and electrical installation, configuration, and commissioning of chillers and related equipment.

- Carry out preventive and corrective maintenance.

- Analyze, diagnose, and resolve mechanical, electrical, electronic, pneumatic, refrigeration, hydraulic, and control system failures.

- Inspect compressors, condensers, evaporators, pumps, fans, valves, and associated circuits.

- Check operating pressures, temperatures, water flow, refrigerant levels, and electrical consumption.

- Detect and repair refrigerant leaks and perform refrigerant recovery, evacuation, and charging procedures.

- Configure controllers, sensors, alarms, and operating parameters.

- Provide on-site training to customer personnel on equipment operation and care, following manufacturer guidelines and specifications.

- Provide remote and telephone technical assistance.

- Determine and implement corrective actions, coordinating with internal teams and factory support when necessary.

- Prepare service reports documenting findings,



work performed, recommendations, and pending actions.

- Identify required spare parts and provide technical recommendations to customers.

- Develop maintenance agreements, defining their scope, service frequency, labor, and required materials.

- Prepare quotations for services, maintenance, repairs, and spare parts.

- Follow up with customers on quotations, approvals, purchase orders, service scheduling, and maintenance agreement renewals.

- Advise customers on equipment performance, maintenance, and controller or software settings.

- Comply with company safety standards and customer facility requirements.

Qualifications:

- Bachelor’s degree in Mechanical, Electromechanical, Electrical Engineering, or a related field.

- 2–5 years of engineering or field service experience in the plastics processing industry, particularly injection molding, blow molding, or extrusion.

- Technical knowledge and hands‑on experience with chillers and industrial refrigeration systems.

- Excellent communication skills in English, both spoken and written.

- Experience preparing technical reports, service quotations, and maintenance proposals

- Valid driver’s license and passport.

- Availability to travel throughout Mexico and to Central America and the United States as required.

- Availability to provide service outside regular working hours when necessary.

- A valid U.S. B1/B2 visa is a plus. xbvzest

- Refrigerant handling certification is preferred.
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