Guest Greeter
J.K.
Place
Capri is hiring through Hosco in Capri.ABOUT THE ROLEThe Guest Greeter is responsible for welcoming JK Place Capri guests at the port upon arrival, assisting them during departure, and supporting the smooth coordination of hotel transfers and luggage, in line with the JK Place philosophy and luxury hospitality standards.As the first and last JK Place representative guests meet on the island, the Guest Greeter creates a warm, reassuring, and highly personalised welcome and farewell. The role requires attentive guest recognition, clear communication, discretion, practical knowledge of port operations, and close collaboration with drivers, porters, Front Office, Concierge, and transport providers to ensure every journey is seamless.KEY RESPONSIBILITIESMonitor expected ferry and hydrofoil arrivals and departures, remaining informed of schedule changes, delays, cancellations, and relevant port conditions.Meet arriving guests at the agreed port location with a warm, polished, and recognisable JK Place welcome.Confirm guest names and transfer details discreetly, and communicate arrivals promptly to drivers, porters, Front Office, and Concierge colleagues.Guide guests safely and efficiently from the port to the correct hotel vehicle or meeting point, offering immediate assistance and practical information.Coordinate the collection, identification, tagging, and transfer of luggage, ensuring that belongings are handled carefully and assigned to the correct guest and vehicle.Support drivers by communicating guest movements, confirming passenger and luggage details, organising pick-up points, and facilitating efficient loading and departure from the port.Help maintain an orderly flow around hotel vehicles and meeting areas while complying with port access, traffic, and safety requirements.Assist departing guests at the port, coordinate luggage unloading and handover, guide them to the correct boarding area,
and offer a warm and courteous farewell.Provide accurate practical information about embarkation points, ticket offices, waiting areas, and service updates.Provide thoughtful assistance to elderly guests, families, and guests requiring additional support, while respecting individual needs and dignity.Remain reachable throughout the shift and communicate delays, missed connections, misplaced luggage, guest concerns, or other operational issues without delay.Handle guest names, travel arrangements, and personal belongings with complete discretion, following hotel and port safety, security, lost-property, and emergency procedures.QUALIFICATIONS AND EXPERIENCEPrevious experience in guest relations, concierge, porter, transportation, travel, or another customer-facing hospitality role is preferred.Experience in a luxury hotel, resort, private travel service, or other high-standard guest environment is an advantage.Good practical knowledge of Capri port, ferry and hydrofoil services, local transport arrangements, and island access procedures is preferred.Fluent Italian and good English are required. Additional languages are an added value.SKILLS AND COMPETENCIESA naturally warm, welcoming, and highly guest-focused approach, with excellent manners and professional presentation.Excellent communication and interpersonal skills, with the confidence to approach and assist international guests in a busy public setting.Strong organisational skills and attention to detail when managing guest names, schedules, luggage, vehicles, and changing transport information.Ability to remain calm, resourceful, and courteous during delays, congestion, adverse weather, or unexpected changes.A proactive and collaborative attitude, with the ability to support drivers and coordinate effectively with hotel colleagues and external transport providers.Exceptional reliability, punctuality, discretion, and respect for guest privacy and belongings.Flexibility to work early mornings, evenings, weekends, and public holidays according to transport schedules and business needs.Please see the full vacancy for the benefits offered by J.K.
Place
Capri.
Place
Capri is hiring through Hosco in Capri.ABOUT THE ROLEThe Guest Greeter is responsible for welcoming JK Place Capri guests at the port upon arrival, assisting them during departure, and supporting the smooth coordination of hotel transfers and luggage, in line with the JK Place philosophy and luxury hospitality standards.As the first and last JK Place representative guests meet on the island, the Guest Greeter creates a warm, reassuring, and highly personalised welcome and farewell. The role requires attentive guest recognition, clear communication, discretion, practical knowledge of port operations, and close collaboration with drivers, porters, Front Office, Concierge, and transport providers to ensure every journey is seamless.KEY RESPONSIBILITIESMonitor expected ferry and hydrofoil arrivals and departures, remaining informed of schedule changes, delays, cancellations, and relevant port conditions.Meet arriving guests at the agreed port location with a warm, polished, and recognisable JK Place welcome.Confirm guest names and transfer details discreetly, and communicate arrivals promptly to drivers, porters, Front Office, and Concierge colleagues.Guide guests safely and efficiently from the port to the correct hotel vehicle or meeting point, offering immediate assistance and practical information.Coordinate the collection, identification, tagging, and transfer of luggage, ensuring that belongings are handled carefully and assigned to the correct guest and vehicle.Support drivers by communicating guest movements, confirming passenger and luggage details, organising pick-up points, and facilitating efficient loading and departure from the port.Help maintain an orderly flow around hotel vehicles and meeting areas while complying with port access, traffic, and safety requirements.Assist departing guests at the port, coordinate luggage unloading and handover, guide them to the correct boarding area,
and offer a warm and courteous farewell.Provide accurate practical information about embarkation points, ticket offices, waiting areas, and service updates.Provide thoughtful assistance to elderly guests, families, and guests requiring additional support, while respecting individual needs and dignity.Remain reachable throughout the shift and communicate delays, missed connections, misplaced luggage, guest concerns, or other operational issues without delay.Handle guest names, travel arrangements, and personal belongings with complete discretion, following hotel and port safety, security, lost-property, and emergency procedures.QUALIFICATIONS AND EXPERIENCEPrevious experience in guest relations, concierge, porter, transportation, travel, or another customer-facing hospitality role is preferred.Experience in a luxury hotel, resort, private travel service, or other high-standard guest environment is an advantage.Good practical knowledge of Capri port, ferry and hydrofoil services, local transport arrangements, and island access procedures is preferred.Fluent Italian and good English are required. Additional languages are an added value.SKILLS AND COMPETENCIESA naturally warm, welcoming, and highly guest-focused approach, with excellent manners and professional presentation.Excellent communication and interpersonal skills, with the confidence to approach and assist international guests in a busy public setting.Strong organisational skills and attention to detail when managing guest names, schedules, luggage, vehicles, and changing transport information.Ability to remain calm, resourceful, and courteous during delays, congestion, adverse weather, or unexpected changes.A proactive and collaborative attitude, with the ability to support drivers and coordinate effectively with hotel colleagues and external transport providers.Exceptional reliability, punctuality, discretion, and respect for guest privacy and belongings.Flexibility to work early mornings, evenings, weekends, and public holidays according to transport schedules and business needs.Please see the full vacancy for the benefits offered by J.K.
Place
Capri.