Guest Greeter
ABOUTTHEROLE TheGuestGreeterisresponsibleforwelcomingJKPlaceCapriguestsattheportuponarrival,assistingthemduringdeparture,andsupportingthesmoothcoordinationofhoteltransfersandluggage,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards. AsthefirstandlastJKPlacerepresentativeguestsmeetontheisland,theGuestGreetercreatesawarm,reassuring,andhighlypersonalisedwelcomeandfarewell.
Therolerequiresattentiveguestrecognition,clearcommunication,discretion,practicalknowledgeofportoperations,andclosecollaborationwithdrivers,porters,FrontOffice,Concierge,andtransportproviderstoensureeveryjourneyisseamless. KEYRESPONSIBILITIES
* Monitorexpectedferryandhydrofoilarrivalsanddepartures,remaininginformedofschedulechanges,delays,cancellations,andrelevantportconditions.
* Meetarrivingguestsattheagreedportlocationwithawarm,polished,andrecognisableJKPlacewelcome.
* Confirmguestnamesandtransferdetailsdiscreetly,andcommunicatearrivalspromptlytodrivers,porters,FrontOffice,andConciergecolleagues.
* Guideguestssafelyandefficientlyfromtheporttothecorrecthotelvehicleormeetingpoint,offeringimmediateassistanceandpracticalinformation.
* Coordinatethecollection,identification,tagging,andtransferofluggage,ensuringthatbelongingsarehandledcarefullyandassignedtothecorrectguestandvehicle.
* Supportdriversbycommunicatingguestmovements,confirmingpassengerandluggagedetails,organisingpick-uppoints,andfacilitatingefficientloadinganddeparturefromtheport.
* Helpmaintainanorderlyflowaroundhotelvehiclesandmeetingareaswhilecomplyingwithportaccess,traffic,andsafetyrequirements.
* Assistdepartingguestsattheport,coordinateluggageunloadingandhandover,guidethemtothecorrectboardingarea,andofferawarmandcourteousfarewell.
* Provideaccuratepracticalinformationaboutembarkationpoints,ticketoffices,waitingareas,andserviceupdates.
* Providethoughtfulassistancetoelderlyguests,families,andguestsrequiringadditionalsupport,whilerespectingindividualneedsanddignity.
* Remainreachablethroughouttheshiftandcommunicatedelays,missedconnections,misplacedluggage,guestconcerns,orotheroperationalissueswithoutdelay.
* Handleguestnames,travelarrangements,andpersonalbelongingswithcompletediscretion,followinghotelandportsafety,security,lost-property,andemergencyprocedures. #J-18808-Ljbffr
Therolerequiresattentiveguestrecognition,clearcommunication,discretion,practicalknowledgeofportoperations,andclosecollaborationwithdrivers,porters,FrontOffice,Concierge,andtransportproviderstoensureeveryjourneyisseamless. KEYRESPONSIBILITIES
* Monitorexpectedferryandhydrofoilarrivalsanddepartures,remaininginformedofschedulechanges,delays,cancellations,andrelevantportconditions.
* Meetarrivingguestsattheagreedportlocationwithawarm,polished,andrecognisableJKPlacewelcome.
* Confirmguestnamesandtransferdetailsdiscreetly,andcommunicatearrivalspromptlytodrivers,porters,FrontOffice,andConciergecolleagues.
* Guideguestssafelyandefficientlyfromtheporttothecorrecthotelvehicleormeetingpoint,offeringimmediateassistanceandpracticalinformation.
* Coordinatethecollection,identification,tagging,andtransferofluggage,ensuringthatbelongingsarehandledcarefullyandassignedtothecorrectguestandvehicle.
* Supportdriversbycommunicatingguestmovements,confirmingpassengerandluggagedetails,organisingpick-uppoints,andfacilitatingefficientloadinganddeparturefromtheport.
* Helpmaintainanorderlyflowaroundhotelvehiclesandmeetingareaswhilecomplyingwithportaccess,traffic,andsafetyrequirements.
* Assistdepartingguestsattheport,coordinateluggageunloadingandhandover,guidethemtothecorrectboardingarea,andofferawarmandcourteousfarewell.
* Provideaccuratepracticalinformationaboutembarkationpoints,ticketoffices,waitingareas,andserviceupdates.
* Providethoughtfulassistancetoelderlyguests,families,andguestsrequiringadditionalsupport,whilerespectingindividualneedsanddignity.
* Remainreachablethroughouttheshiftandcommunicatedelays,missedconnections,misplacedluggage,guestconcerns,orotheroperationalissueswithoutdelay.
* Handleguestnames,travelarrangements,andpersonalbelongingswithcompletediscretion,followinghotelandportsafety,security,lost-property,andemergencyprocedures. #J-18808-Ljbffr