Temp Order Collection Specialist
Zimmer Biomet seeks an Order Collection Specialist for a temporary position in Milan to manage order recovery and verification for hospital clients. The role focuses on ensuring accurate and timely billing of medical device supplies through order-to-cash process activities.
Responsibilities
Analyze and monitor pending supplies for billing across a dedicated hospital client portfolio
Verify missing orders through cross-system checks and document review
Prepare and send periodic reports to clients for order recovery
Conduct document research and investigation using SAP and company tools
Collaborate with internal teams and hospital staff to resolve billing discrepancies
Requirements
Prior experience in customer experience, order management, or billing-related administrative functions
Knowledge of hospital processes and medical devices/orthopedic sector
Familiarity with consignment and on-consignment inventory management concepts
Proficiency in SAP and Microsoft Office applications
English language skills at B1/B2 level
Strong attention to detail and analytical problem-solving approach
Compensation:
€27,****** annual gross minimum
Responsibilities
Analyze and monitor pending supplies for billing across a dedicated hospital client portfolio
Verify missing orders through cross-system checks and document review
Prepare and send periodic reports to clients for order recovery
Conduct document research and investigation using SAP and company tools
Collaborate with internal teams and hospital staff to resolve billing discrepancies
Requirements
Prior experience in customer experience, order management, or billing-related administrative functions
Knowledge of hospital processes and medical devices/orthopedic sector
Familiarity with consignment and on-consignment inventory management concepts
Proficiency in SAP and Microsoft Office applications
English language skills at B1/B2 level
Strong attention to detail and analytical problem-solving approach
Compensation:
€27,****** annual gross minimum