Remote Senior Customer Retention Lead for FinTech
pJobgether is seeking a Customer Retention Supervisor based in Italy to lead a high-performing team of retention specialists within the fintech and cryptocurrency space. You will own reactivation, repeat transactions, and revenue recovery while driving outbound engagement and campaign excellence. /ppYou will design SOPs, train staff, and optimize scripts and workflows, collaborating with Marketing, Support, Sales, Operations, and Compliance to maximize customer value and business growth. /p #J-18808-Ljbffr