Logistics Quality Analyst: Customer Complaint Resolution
pJD Logistics, part of JD.com, Inc., seeks a dedicated professional to improve logistics quality through effective customer complaint resolution. You will analyze feedback, identify root causes, and implement corrective actions to enhance service delivery and customer satisfaction. /ppBased in Milan, the role collaborates with warehouses, transportation partners and customer service teams to reduce delays and protect service levels in a fast-paced, data-driven environment. /p #J-18808-Ljbffr