Internship Guest Relations
Internship Guest Relations - Porta Rossa Hotel Firenze Colbert Collection Date: Oct 19, **** Location: Florence, IT Italy Department: Guest Relations Do you believe the best hospitality is built on meaningful connections?
Become part of Colbert Collection, created for those who prioritise connection, expressed through the experiences we create and in how we come together as a team.
Here, you'll help craft stays that move people, bringing together culture, culinary moments and shared experiences that reflect the unique spirit of each destination.
Join a team where every hotel is one of a kind, shaped by individuality and creativity, not just defined by look or location, but by feeling .
What will your mission be?
We are looking for a Guest Relations Intern to join our team and support the Guest Relations department in delivering personalized and memorable experiences for our guests.
In this role, you will assist in building strong guest relationships, anticipating their needs, and ensuring the highest levels of satisfaction throughout their stay, in line with Minor Hotels' hospitality standards and commitment to excellence.
What will you be responsible for?
Respond to guests' questions, needs, and requests, ensuring a high level of service and guest satisfaction.
Assist in anticipating and proactively addressing guests' expressed and unexpressed needs.
Become part of Colbert Collection, created for those who prioritise connection, expressed through the experiences we create and in how we come together as a team.
Here, you'll help craft stays that move people, bringing together culture, culinary moments and shared experiences that reflect the unique spirit of each destination.
Join a team where every hotel is one of a kind, shaped by individuality and creativity, not just defined by look or location, but by feeling .
What will your mission be?
We are looking for a Guest Relations Intern to join our team and support the Guest Relations department in delivering personalized and memorable experiences for our guests.
In this role, you will assist in building strong guest relationships, anticipating their needs, and ensuring the highest levels of satisfaction throughout their stay, in line with Minor Hotels' hospitality standards and commitment to excellence.
What will you be responsible for?
Respond to guests' questions, needs, and requests, ensuring a high level of service and guest satisfaction.
Assist in anticipating and proactively addressing guests' expressed and unexpressed needs.