Front Office Manager

Pubblicato il 10-11-2026 · Hosco.com · Lazio

h3Yourmaintasks: /h3ulliBeCasaMonti'sambassadortocustomersandpartners,andhaveathoroughknowledgeofourestablishment'senvironment /liliYouwillsupervisetheteamofreceptionists,valetsandbaggagehandlersandprovidefeedbackontheirperformance.
/liliIntheabsenceofthereservationsdepartment,youwillmanagereservationrequestsCheckandfollowuponallreservations /liliBuildloyaltyamongexistingcustomersandensurethesatisfactionofnewcustomers /liliMonitor,handleandresolvecustomerdisputesinclosecollaborationwithyourlinemanagers /liliManageFrontOfficeschedules /liliProvidetrainingforFrontOfficeteams /liliGivetoursoftheestablishmenttoprofessionalsandcustomers /liliSupervisetheteamofreceptionists,valetsandbaggagehandlersandprovidefeedbackontheirperformanceEnsuringthatFrontOfficeproceduresarecompliedwith,updatedandoptimized /liliControlandmonitoraccountsreceivable /liliDevelopthehotel'sturnoverthroughupsellactions /liliEnsurepropermanagementofthecashregister,dailyclosingsandcommissioninvoices /liliManage,motivateandorganizetheworkoftheteamsinordertooptimizecustomersatisfaction /liliParticipateinandleadHeadofDepartmentmeetings /liliYouwillberesponsibleforwelcomingguestsandallocatingrooms,workingcloselywiththehousekeepingdepartment.
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