Reservations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/90h3jl

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.
Themaindutiesandresponsibilitiesare:
Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.
Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.
Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/90h3jl