Welcomist temporary boutique milano
Main responsibilitieswelcome clients with a warm and hospitable greetingbuild strong relationships with clients to discover their needs and wishestalk to clients while they wait to be with the sales associate in charge of the métier they are interested inmanage customer queues through a dedicated app on hermès devicesassist clients and support sales colleagues in complex situations regarding returns and reservations, etc.support the sales associates team by helping schedule their appointments and customer visitsmanage front and back relationship with the operations teams to ensure online after‑sales service and reservation order deliveryoversee and update the store calendar of events and appointmentsensure the store is always in excellent condition, supervising external suppliers such as florists and catering,
and monitoring the supply of food and beverageprofilebachelor’s degree preferably with a linguistic or fashion‑luxury focusfluency in italian and english (a third language considered an advantage)professional background: previous experience in similar positions, preferably in a luxury‑goods boutique or hospitalityproficient with excel and it toolsprofessionalism, enthusiasm, dynamism, ease of integration and teamworkexcellent interpersonal and communication skills with a customer‑service orientationteam‑player mentality to build meaningful relationships and ability to work autonomouslyavailability, flexibility and dynamism to function in a high‑pace environmentpassion for human values, a strong aesthetic sense and vocation for people‑centric retailwhat we offertemporary contract, full‑timeindicative gross annual salary €27 000 (gender‑neutral criteria)variable pay – eligibility for an annual incentive planmeal vouchers (10 per working day) and statutory/collective benefitssupplementary benefits and wellbeing programs
and monitoring the supply of food and beverageprofilebachelor’s degree preferably with a linguistic or fashion‑luxury focusfluency in italian and english (a third language considered an advantage)professional background: previous experience in similar positions, preferably in a luxury‑goods boutique or hospitalityproficient with excel and it toolsprofessionalism, enthusiasm, dynamism, ease of integration and teamworkexcellent interpersonal and communication skills with a customer‑service orientationteam‑player mentality to build meaningful relationships and ability to work autonomouslyavailability, flexibility and dynamism to function in a high‑pace environmentpassion for human values, a strong aesthetic sense and vocation for people‑centric retailwhat we offertemporary contract, full‑timeindicative gross annual salary €27 000 (gender‑neutral criteria)variable pay – eligibility for an annual incentive planmeal vouchers (10 per working day) and statutory/collective benefitssupplementary benefits and wellbeing programs