Italian Speaking Customer Support Specialist
Eco Plus Solutions AB in Lisbon seeks an Italian-speaking customer support specialist to be the primary contact for Italian clients. You will resolve inquiries via phone, email and live chat from our multicultural team.
Responsibilities include diagnosing issues, recording interactions in the CRM, and achieving key metrics such as CSAT and FCR. The role requires on-site work at our Lisbon workspace with a fully flexible rotating schedule.
Responsibilities include diagnosing issues, recording interactions in the CRM, and achieving key metrics such as CSAT and FCR. The role requires on-site work at our Lisbon workspace with a fully flexible rotating schedule.