Field Service Engineer & Technical Support Specialist
pField Service Engineer Technical Support Specialist /ppContract: Permanent, Full-Time /ppCollective Labour Agreement: CCNL B2 Tecnico di Processo - Chemical Industry /ppSalary range : 35000 - 42000 EUR per annum /ppLocation: North Italy /ph3Position Overview /h3pSolenis is seeking an experienced Field Service Engineer Technical Support Specialist to support customers and commercial activities across the South Europe region, with a primary focus on Italy. This position is ideal for a hands-on technical professional with a strong electromechanical background , experience in Food Beverage and Industrial Water Treatment applications, and proven ability to manage customer relationships, service activities, and technical-commercial proposals. The successful candidate will play a key role in ensuring the reliability and performance of customer installations while supporting business growth through technical expertise and solution-oriented service. This is a hybrid position based in Northern Italy, requiring regular travel throughout the territory. /ph3Key Responsibilities /h3ulliPerforming installation, start-up, commissioning, maintenance, troubleshooting, and repair activities on industrial water treatment equipment and dosing systems at customer sites. /liliProviding technical support and diagnostics, both remotely and on-site, ensuring rapid resolution of mechanical, electrical, instrumentation, and process-related issues. /liliConducting preventive maintenance inspections and recommending improvements to optimize equipment reliability and performance. /liliSupporting customers operating in Food Beverage and Industrial Water Treatment applications. /liliAssessing customer needs and identifying opportunities for equipment upgrades, retrofits, and optimization projects. /liliPreparing technical and commercial quotations for equipment, spare parts, service interventions,
maintenance contracts, and system upgrades. /liliCoordinating service activities with internal teams, subcontractors, suppliers, and customers to ensure timely execution. /liliSupporting the Sales and Account Management teams with technical expertise during customer visits and project development. /liliPreparing service reports, technical documentation, equipment assessments, and maintenance recommendations. /liliEnsuring compliance with Solenis safety standards and customer site requirements during all field activities. /liliSupporting continuous improvement initiatives and contributing to the growth of Solenis' Equipment and Solutions business. /li /ulh3The Ideal Candidate /h3pWe are looking for a customer-focused and technically skilled professional with: /pulliA degree or technical diploma in Mechanical Engineering, Electrical Engineering, Electromechanics, Automation, Industrial Maintenance, or a related technical field. /lili3-7 years of experience in Field Service, Technical Support, Maintenance Engineering, or Equipment Service roles within industrial environments. /liliStrong electromechanical troubleshooting skills, including electrical systems, motors, pumps, dosing equipment, instrumentation, and process equipment. /liliExperience within Water Treatment, Food Beverage, Utilities, Process Industry, or related sectors. /liliKnowledge of industrial water treatment technologies, chemical dosing systems, filtration systems,
pumping equipment, and process instrumentation. /liliExperience in preparing and managing technical and commercial offers, service quotations, and project cost estimations. /liliAbility to read and interpret electrical schematics, PIDs, mechanical drawings, and technical documentation. /liliFamiliarity with PLC-controlled equipment and industrial automation systems. /liliGood understanding of health, safety, and environmental requirements in industrial facilities. /liliStrong organizational skills and the ability to manage multiple priorities independently. /liliFluency in Italian and a good command of English. /liliAvailability to travel approximately 50-60% of the time within Italy /liliValid driving license. /li /ulh3Personal Skills /h3ulliStrong customer orientation and service mindset. /liliExcellent problem-solving and analytical capabilities. /liliEffective communication and interpersonal skills. /liliAbility to work independently while collaborating with cross-functional teams. /liliCommercial awareness and ability to identify business opportunities through technical interactions. /liliProactive, flexible, and results-driven attitude. /li /ulh3Nice to have /h3ulliPrevious experience with Food Beverage production plants, CIP systems, utilities, and process water applications. /liliKnowledge of reverse osmosis, filtration, softening, disinfection, and industrial wastewater treatment systems. /liliExperience with digital monitoring platforms, remote diagnostics, and connected industrial equipment. /liliProject coordination and contractor management experience. /li /ulpSolenis is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, /p #J-18808-Ljbffr
maintenance contracts, and system upgrades. /liliCoordinating service activities with internal teams, subcontractors, suppliers, and customers to ensure timely execution. /liliSupporting the Sales and Account Management teams with technical expertise during customer visits and project development. /liliPreparing service reports, technical documentation, equipment assessments, and maintenance recommendations. /liliEnsuring compliance with Solenis safety standards and customer site requirements during all field activities. /liliSupporting continuous improvement initiatives and contributing to the growth of Solenis' Equipment and Solutions business. /li /ulh3The Ideal Candidate /h3pWe are looking for a customer-focused and technically skilled professional with: /pulliA degree or technical diploma in Mechanical Engineering, Electrical Engineering, Electromechanics, Automation, Industrial Maintenance, or a related technical field. /lili3-7 years of experience in Field Service, Technical Support, Maintenance Engineering, or Equipment Service roles within industrial environments. /liliStrong electromechanical troubleshooting skills, including electrical systems, motors, pumps, dosing equipment, instrumentation, and process equipment. /liliExperience within Water Treatment, Food Beverage, Utilities, Process Industry, or related sectors. /liliKnowledge of industrial water treatment technologies, chemical dosing systems, filtration systems,
pumping equipment, and process instrumentation. /liliExperience in preparing and managing technical and commercial offers, service quotations, and project cost estimations. /liliAbility to read and interpret electrical schematics, PIDs, mechanical drawings, and technical documentation. /liliFamiliarity with PLC-controlled equipment and industrial automation systems. /liliGood understanding of health, safety, and environmental requirements in industrial facilities. /liliStrong organizational skills and the ability to manage multiple priorities independently. /liliFluency in Italian and a good command of English. /liliAvailability to travel approximately 50-60% of the time within Italy /liliValid driving license. /li /ulh3Personal Skills /h3ulliStrong customer orientation and service mindset. /liliExcellent problem-solving and analytical capabilities. /liliEffective communication and interpersonal skills. /liliAbility to work independently while collaborating with cross-functional teams. /liliCommercial awareness and ability to identify business opportunities through technical interactions. /liliProactive, flexible, and results-driven attitude. /li /ulh3Nice to have /h3ulliPrevious experience with Food Beverage production plants, CIP systems, utilities, and process water applications. /liliKnowledge of reverse osmosis, filtration, softening, disinfection, and industrial wastewater treatment systems. /liliExperience with digital monitoring platforms, remote diagnostics, and connected industrial equipment. /liliProject coordination and contractor management experience. /li /ulpSolenis is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, /p #J-18808-Ljbffr