Valbrembo Technical Support Specialist
h3Technical Support Specialist /h3 pbJoin a Culture That Moves Fast — and Brings You With It. br/ /bAt Fuller Technologies, momentum isn’t a slogan — it’s how we work. For over 140 years, we’ve improved the systems that keep the cement industry running: optimizing processes, reducing friction, and elevating performance. That mindset shapes not only our solutions — but how we operate as a company. /p pWhen you join Fuller, you’re joining a team that supports your growth and values your contribution. Here, colleagues collaborate openly, leaders give you room to develop, and the environment is built on trust, inclusion, and continuous learning. You’ll find the stability of a global organization and the agility of one that’s actively expanding — a place where your career can accelerate alongside the business. /p pIf you want to move forward with a company that brings its people with it — /p pFuller is where that happens. /p h3About the role /h3 pWe are looking for a Technical Support Specialist to provide technical assistance to field service technicians and customers, primarily through remote support. The role focuses on troubleshooting, diagnostics, and problem resolution related to packaging and dispatching systems. The successful candidate will have a strong hands‑on technical mindset, excellent problem‑solving skills, and the ability to support customers and technicians effectively in time‑critical situations. /p h3Your responsibilities /h3 ul liProvide remote technical support to customers and field service technicians. /li liTroubleshoot electrical, automation, PLC, and drive‑related issues. /li liAnalyze machine alarms, PLC logic, parameters, and operating conditions to identify root causes. /li liSupport technicians during commissioning, maintenance, and troubleshooting activities.
/li liProvide guidance for corrective actions and technical problem resolution. /li liWork with PLC programming languages for diagnostics and troubleshooting. /li liConfigure, troubleshoot, and support industrial drives, particularly ABB and Control Techniques (CT). /li liMaintain clear technical documentation and service‑related information. /li liUse the Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint, for daily activities, reporting, and technical documentation. /li liCooperate with engineering, service, and other technical departments when escalation is required. /li liBe available for short business trips when on‑site technical assistance is necessary. /li /ul h3What you bring /h3 ul liGood knowledge of industrial automation and electrical systems. /li liKnowledge of PLC programming languages and PLC diagnostics. /li liExperience with ABB and Control Techniques (CT) drives/inverters. /li liAbility to read and understand electrical diagrams and technical documentation. /li liGood knowledge of Microsoft Office. /li liExperience in troubleshooting industrial machinery is highly desirable. /li liGood command of English, both written and spoken, for communication with international customers and technicians. /li liStrong problem‑solving and troubleshooting capabilities. /li liAnalytical and logical approach to technical problems. /li liCustomer‑oriented attitude.
/li liAbility to work independently and prioritize technical issues. /li liClear and effective communication skills. /li liAbility to remain focused and solution‑oriented under pressure. /li liTeamwork and good collaboration with field technicians and engineering teams. /li liAvailability for short business trips, mainly to support customers or field service activities when remote troubleshooting is not sufficient, estimated 30% of time. /li /ul pAs an equal opportunity employer, Fuller embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. /p h3What we offer /h3 ul liA competitive salary and benefits package. /li liCareer development through continuous learning, training, and professional growth opportunities. /li liInternational collaboration with colleagues, customers, and experts across multiple regions. /li liExposure to complex, high‑impact projects that shape the future of sustainable industries. /li liA supportive, inclusive, and collaborative work environment built on trust and teamwork. /li liThe annual salary ranges from € 42,000 to € 56,000 depending on the candidate's experience and qualifications. /li /ul h3Build a better world /h3 pFuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success. /p #J-18808-Ljbffr
/li liProvide guidance for corrective actions and technical problem resolution. /li liWork with PLC programming languages for diagnostics and troubleshooting. /li liConfigure, troubleshoot, and support industrial drives, particularly ABB and Control Techniques (CT). /li liMaintain clear technical documentation and service‑related information. /li liUse the Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint, for daily activities, reporting, and technical documentation. /li liCooperate with engineering, service, and other technical departments when escalation is required. /li liBe available for short business trips when on‑site technical assistance is necessary. /li /ul h3What you bring /h3 ul liGood knowledge of industrial automation and electrical systems. /li liKnowledge of PLC programming languages and PLC diagnostics. /li liExperience with ABB and Control Techniques (CT) drives/inverters. /li liAbility to read and understand electrical diagrams and technical documentation. /li liGood knowledge of Microsoft Office. /li liExperience in troubleshooting industrial machinery is highly desirable. /li liGood command of English, both written and spoken, for communication with international customers and technicians. /li liStrong problem‑solving and troubleshooting capabilities. /li liAnalytical and logical approach to technical problems. /li liCustomer‑oriented attitude.
/li liAbility to work independently and prioritize technical issues. /li liClear and effective communication skills. /li liAbility to remain focused and solution‑oriented under pressure. /li liTeamwork and good collaboration with field technicians and engineering teams. /li liAvailability for short business trips, mainly to support customers or field service activities when remote troubleshooting is not sufficient, estimated 30% of time. /li /ul pAs an equal opportunity employer, Fuller embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. /p h3What we offer /h3 ul liA competitive salary and benefits package. /li liCareer development through continuous learning, training, and professional growth opportunities. /li liInternational collaboration with colleagues, customers, and experts across multiple regions. /li liExposure to complex, high‑impact projects that shape the future of sustainable industries. /li liA supportive, inclusive, and collaborative work environment built on trust and teamwork. /li liThe annual salary ranges from € 42,000 to € 56,000 depending on the candidate's experience and qualifications. /li /ul h3Build a better world /h3 pFuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success. /p #J-18808-Ljbffr