Store Manager
pALOHAS is more than a fashion brand: it's a responsible way to shop and a chance to take part in the fight against overproduction in fashion.br/We make the latest luxury-inspired trends accessible through our on-demand production model: we only make what our customers actually order. No overproduction, no deadstock, just conscious fashion made to last. /p h3OUR CULTURE /h3 pWorking at ALOHAS means being part of the growth of a Spanish start-up with a young, creative and international team, where communication flows and energy levels are high. It's demanding, but extremely rewarding: we take pride in learning from one another, and we try to make sustainability a way of life beyond the workplace. /p pIn a nutshell, we love what we do, and it shows! We are looking for a dynamic and experienced Store Manager to lead the team and drive the commercial performance of our brand-new store in the historic centre of Rome, our second store in Italy. You will own results, build and develop your team from day one, deliver a premium client experience and bring the ALOHAS brand to life every day. /p h3YOUR MISSION /h3 pLead the business /p ul liOwn and drive sales results, KPIs and store profitability. /li liMonitor performance and design action plans to unlock the store’s full potential. /li liCollaborate with HQ to align on strategy, reporting, and retail priorities. /li liEnsure the store reflects ALOHAS’ vision through high standards of operations and service. /li /ul h3Inspire and grow your team /h3 ul liLead by example on the shop floor, setting clear goals and motivating your team. /li liDevelop, train and coach team members to reach their full potential. /li liBuild a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.
/li liProvide regular feedback and play an active role in talent retention. /li /ul h3Deliver a best-in-class client experience /h3 ul liEnsure consistent service excellence and personalized interactions with every customer. /li liUse the clienteling tool to build strong client relationships and drive loyalty. /li liBring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission. /li liSupport the omnichannel journey, advising clients on purchase, delivery and service options. /li /ul h3Ensure operational excellence /h3 ul liOversee stock management, VM execution and in-store animations. /li liGenerate reports on store, product and client performance to support decision-making. /li liContribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals). /li liMaintain a high standard of organization, visual presentation and in-store efficiency. /li /ul h3Be a key retail voice /h3 ul liActively share feedback and ideas to help shape and improve ALOHAS’ retail strategy. /li liRepresent the brand as an ambassador and innovation driver in your market. /li /ul h3WHAT WE ARE LOOKING FOR /h3 ul li3–5 years’ experience as a Store Manager in premium or fashion retail /li liStrong leadership and team development skills /li liStrategic vision and ability to turn data into business actions /li liExcellent communication, problem-solving and decision-making abilitiesProven experience with sales techniques, KPIs and customer service excellence /li liFamiliarity with CRM and clienteling strategies /li liPassion for product, people and retail innovation /li liFluent in English and Italy (Spanish or other languages are a plus) /li liHands‑on, agile, responsible and collaborative mindset /li /ul #J-18808-Ljbffr
/li liProvide regular feedback and play an active role in talent retention. /li /ul h3Deliver a best-in-class client experience /h3 ul liEnsure consistent service excellence and personalized interactions with every customer. /li liUse the clienteling tool to build strong client relationships and drive loyalty. /li liBring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission. /li liSupport the omnichannel journey, advising clients on purchase, delivery and service options. /li /ul h3Ensure operational excellence /h3 ul liOversee stock management, VM execution and in-store animations. /li liGenerate reports on store, product and client performance to support decision-making. /li liContribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals). /li liMaintain a high standard of organization, visual presentation and in-store efficiency. /li /ul h3Be a key retail voice /h3 ul liActively share feedback and ideas to help shape and improve ALOHAS’ retail strategy. /li liRepresent the brand as an ambassador and innovation driver in your market. /li /ul h3WHAT WE ARE LOOKING FOR /h3 ul li3–5 years’ experience as a Store Manager in premium or fashion retail /li liStrong leadership and team development skills /li liStrategic vision and ability to turn data into business actions /li liExcellent communication, problem-solving and decision-making abilitiesProven experience with sales techniques, KPIs and customer service excellence /li liFamiliarity with CRM and clienteling strategies /li liPassion for product, people and retail innovation /li liFluent in English and Italy (Spanish or other languages are a plus) /li liHands‑on, agile, responsible and collaborative mindset /li /ul #J-18808-Ljbffr