Field Service Technician
pSelect how often (in days) to receive an alert: /ppIngersoll Rand advances the quality of life by creating comfortable, sustainable, and efficient environments. Our products, systems, and solutions increase the efficiency and productivity of industrial and commercial operations, improving the health and comfort of people around the world. We offer career growth opportunities through our diverse businesses, which manufacture and service many well-recognized brands. /ph3Job Summary /h3pThe Field Service Technician is responsible for installing Ingersoll Rand compressed air products and components. The role includes troubleshooting and providing customer support services, while educating clients on product functionality and applications. The technician identifies issues and collaborates closely with the Service and Sales teams. Strong diagnostic skills and the ability to identify problems with equipment or tools are essential. /ph3Area of responsibility: Italy /h3h3Responsibilities /h3ulliPerform mechanical maintenance, repair, and installation activities at customer sites in accordance with Ingersoll Rand procedures and Health Safety guidelines /liliInstall new systems at customer locations, following a schedule shared with the Service Coordinator /liliPrepare and maintain assigned tools to ensure efficiency and success in all service interventions /liliReport any technical issues or complaints raised during commissioning and ensure efficient information flow for proper follow-up with customers and internal teams /liliProvide detailed reporting of activities, both internally and to customers /liliCollaborate closely with the following functions:ulliSales /liliSales Support /liliQuality /liliInternal Aftermarket Workshop /liliTechnical Support /li /ul /li /ulh3Basic Qualifications /h3ulli3+ years of experience in the manufacturing industry (mechanical, chemical, plant design, installation) /liliDaily travel: Ability to travel on a daily basis within the assigned territory National (Italy) and Europe (if required) to customer sites. /liliWorking time flexibility:
Availability to work outside normal business hours, including evenings, weekends, and public holidays, when required to address urgent interventions or critical equipment breakdowns. /liliOperational adaptability: Ability to handle unforeseen situations, last-minute schedule changes, and quickly reprioritize daily activities based on emergencies and requests coordinated by the technical support team. /liliEnglish language skills: Basic to intermediate English level (approximately B1), with the ability to understand technical information and communicate effectively with customers and internal teams. /liliProblem-solving /liliNegotiation /liliOrganization and time management /liliPriority management /liliResults-driven /liliFlexibility /liliIntegrity /li /ulh3What we Offer /h3ulliDynamic international working environment /liliEquity Grant program /liliTicket restaurants /liliLinkedin learning access /liliCompany Van /li /ulh3Special Accommodation /h3pIf you are a person with a disability and need assistance applying for a job, please submit a request. /ph3Lean on us to help you make life better /h3pWe think and act like owners. /ppWe are committed to making our customers successful. /ppWe are bold in our aspirations while moving forward with humility and integrity. /ppWe foster inspired teams. /ppIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you. /p #J-18808-Ljbffr
Availability to work outside normal business hours, including evenings, weekends, and public holidays, when required to address urgent interventions or critical equipment breakdowns. /liliOperational adaptability: Ability to handle unforeseen situations, last-minute schedule changes, and quickly reprioritize daily activities based on emergencies and requests coordinated by the technical support team. /liliEnglish language skills: Basic to intermediate English level (approximately B1), with the ability to understand technical information and communicate effectively with customers and internal teams. /liliProblem-solving /liliNegotiation /liliOrganization and time management /liliPriority management /liliResults-driven /liliFlexibility /liliIntegrity /li /ulh3What we Offer /h3ulliDynamic international working environment /liliEquity Grant program /liliTicket restaurants /liliLinkedin learning access /liliCompany Van /li /ulh3Special Accommodation /h3pIf you are a person with a disability and need assistance applying for a job, please submit a request. /ph3Lean on us to help you make life better /h3pWe think and act like owners. /ppWe are committed to making our customers successful. /ppWe are bold in our aspirations while moving forward with humility and integrity. /ppWe foster inspired teams. /ppIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you. /p #J-18808-Ljbffr