Inside Sales Representative
ppWe are looking for an enthusiasticb Inside Sales Representative /bto support our growing customer base in the Italian region. If you enjoy working in a dynamic environment and are passionate about customer service excellence, this position is made for you! /ppThis position is a central point, responsible for seeking and cultivating new business opportunities in order to foster company growth. The candidate must be comfortable with a high volume of daily phone calls, generate interest, and qualify prospects up to closing sales. /ph3Responsibilities: /h3ulliProspecting and lead generation – analyzing and qualifying the database and references (cold calls). /liliMaintain and expand the prospect database in the assigned territories. /liliUnderstand the needs and requirements of clients and propose appropriate training solutions/programs. /liliAnswer incoming client calls and suggest complementary products/services to generate business opportunities. /liliRespond to and assist clients regarding the loyalty program (RISCO Stars) and the RISCO Cloud revenue program. /liliDevelop business opportunities by seeking and identifying new accounts, contacting new clients, building relationships, and providing information, explanations, and quotes. /liliTransfer qualified opportunities to the relevant sales representative for development and closure.
/liliConduct proactive follow-ups with clients to obtain their feedback, ensure their satisfaction, and develop ideas to strengthen the value proposition. /liliKeep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system. /liliCollaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics. /liliDevelop customer accounts by reviewing purchase history, suggesting related or new products, and explaining value propositions. /liliEnsure support in order processing and administrative activities related to sales. /li /ulh3Requirements /h3ulliKnowledge of inside sales techniques (negotiation, cross-selling and upselling) /liliEase on the phone and experience in handling a high volume of daily calls /liliExcellent written and verbal communication skills /liliActive listening and good presentation skills /liliAbility to manage multiple tasks simultaneously, set priorities and manage time effectively /liliAbility to learn quickly and independently /liliInitiative and autonomy /liliConstant maintenance of knowledge on current and future company products and services /liliAdvanced professional proficiency in English, both written and spoken /li /ul /p #J-18808-Ljbffr
/liliConduct proactive follow-ups with clients to obtain their feedback, ensure their satisfaction, and develop ideas to strengthen the value proposition. /liliKeep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system. /liliCollaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics. /liliDevelop customer accounts by reviewing purchase history, suggesting related or new products, and explaining value propositions. /liliEnsure support in order processing and administrative activities related to sales. /li /ulh3Requirements /h3ulliKnowledge of inside sales techniques (negotiation, cross-selling and upselling) /liliEase on the phone and experience in handling a high volume of daily calls /liliExcellent written and verbal communication skills /liliActive listening and good presentation skills /liliAbility to manage multiple tasks simultaneously, set priorities and manage time effectively /liliAbility to learn quickly and independently /liliInitiative and autonomy /liliConstant maintenance of knowledge on current and future company products and services /liliAdvanced professional proficiency in English, both written and spoken /li /ul /p #J-18808-Ljbffr