Pre-Sales Engineer
pThe bPre-Sales Engineer /b provides technical expertise to support the sales process, translating customer requirements into robust and competitive bcolocation /b solutions. Working closely with Sales, Operations, and cross-functional teams, the Pre-Sales Engineer ensures proposed solutions are technically feasible, competitive, and aligned with platform standards and contribute to revenue growth and customer satisfaction. /p h3bKEY ACCOUNTABILITIES /b /h3 h3bOperational Leadership /b /h3 ul liAct as the technical authority for colocation solutions, ensuring all customer designs align with site standards, operational procedures, and long-term platform strategy. /li liValidate customer requirements against available and planned infrastructure regarding to power, cooling, space, and connectivity as well as pricing, capacity and delivery timelines. /li liPrepare solution designs (rack layouts, power configurations, cooling approaches, space utilisation models). /li liEnsure accurate documentation of assumptions, risks, and constraints during handover to delivery and operations. /li liProduce technical drawings and layouts using AutoCAD. /li liEstablish documentation and handover material. /li liPartner with Sales to qualify opportunities and lead technical discovery with customers. /li liProduce technical content for bids, tenders, and proposals, ensuring clarity, competitiveness, and feasibility. /li liSupport commercial positioning through technical differentiation, resilience, and lifecycle value. /li liIdentify technical risks and contribute to mitigation strategies during the sales cycle. /li liServe as a trusted technical advisor throughout the sales cycle, joining customer meetings, workshops, and site visits.
/li liAct as the technical bridge between customers and internal teams (operations, engineering, network, project delivery). /li liSupport senior commercial leaders in strategic customer engagements and negotiations. /li /ul h3bPricing, Capacity Resource Input /b /h3 ul liProvide technical inputs to pricing models, CAPEX/OPEX assumptions, and margin analysis. /li liSupport capacity planning for power, cooling, white space, and connectivity based on pipeline forecasts. /li liIdentify operational and delivery resource needs for planned customer deployments. /li /ul h3bGovernance, Compliance Risk /b /h3 ul liEnsure all proposed solutions comply with internal design standards, safety requirements, and regulatory obligations. /li liSupport alignment with relevant industry frameworks and certifications (e.g. Tier concepts, ISO standards, security and resilience requirements). /li liIdentify technical risks and constraints early on and support regular contract reviews by highlighting technical constraints, dependencies, and operational obligations. /li /ul h3bMarket Insight Continuous Improvement /b /h3 ul liMonitor colocation market trends including power density evolution, sustainability expectations, and customer deployment models. /li liCapture customer and market feedback to inform future product development and standard solution offerings.
/li liContribute to continuous improvement of pre-sales tools, documentation, and standard design templates. /li liSupport innovation initiatives related to energy efficiency, modularity, and scalable colocation solutions. /li liWork closely with internal teams including Operations, Finance, Corporate and Business Development, Customer Experience, Design Construction, and others to ensure seamless customer engagement and service delivery. /li liSupport coordination of post-sales handovers and contract fulfillment. /li liFoster open communication and teamwork between local and central teams. /li /ul h3bREQUIREMENTS /b /h3 ul liBachelor’s degree in Engineering, Telecommunications, Computer Science, or a related field; advanced qualification is a plus. /li liMinimum 5-8 years of experience in technical pre-sales, sales engineering, or solutions engineering in (colocation) datacenters, telecom, cloud or digital infrastructure. /li liStrong written and verbal communication skills in English, Spanish and Italian, additional languages like French are an advantage. /li liAbility to design and use AutoCAD. /li liAbility to interpret customer requirements across electrical, mechanical and infrastructure domains. /li liStrong understanding of colocation infrastructure: power, cooling, space, redundancy, connectivity, and operational constraints. /li liExperience supporting enterprise, cloud, or systems integrator customers and complex sales cycles. /li liKnowledge of compliance frameworks, uptime/resilience concepts, and SLA-driven operations. /li liAbility to communicate complex concepts clearly to technical and non-technical audiences. /li liCollaborative mindset, active listening, sound judgment, and sense of humor. /li /ul #J-18808-Ljbffr
/li liAct as the technical bridge between customers and internal teams (operations, engineering, network, project delivery). /li liSupport senior commercial leaders in strategic customer engagements and negotiations. /li /ul h3bPricing, Capacity Resource Input /b /h3 ul liProvide technical inputs to pricing models, CAPEX/OPEX assumptions, and margin analysis. /li liSupport capacity planning for power, cooling, white space, and connectivity based on pipeline forecasts. /li liIdentify operational and delivery resource needs for planned customer deployments. /li /ul h3bGovernance, Compliance Risk /b /h3 ul liEnsure all proposed solutions comply with internal design standards, safety requirements, and regulatory obligations. /li liSupport alignment with relevant industry frameworks and certifications (e.g. Tier concepts, ISO standards, security and resilience requirements). /li liIdentify technical risks and constraints early on and support regular contract reviews by highlighting technical constraints, dependencies, and operational obligations. /li /ul h3bMarket Insight Continuous Improvement /b /h3 ul liMonitor colocation market trends including power density evolution, sustainability expectations, and customer deployment models. /li liCapture customer and market feedback to inform future product development and standard solution offerings.
/li liContribute to continuous improvement of pre-sales tools, documentation, and standard design templates. /li liSupport innovation initiatives related to energy efficiency, modularity, and scalable colocation solutions. /li liWork closely with internal teams including Operations, Finance, Corporate and Business Development, Customer Experience, Design Construction, and others to ensure seamless customer engagement and service delivery. /li liSupport coordination of post-sales handovers and contract fulfillment. /li liFoster open communication and teamwork between local and central teams. /li /ul h3bREQUIREMENTS /b /h3 ul liBachelor’s degree in Engineering, Telecommunications, Computer Science, or a related field; advanced qualification is a plus. /li liMinimum 5-8 years of experience in technical pre-sales, sales engineering, or solutions engineering in (colocation) datacenters, telecom, cloud or digital infrastructure. /li liStrong written and verbal communication skills in English, Spanish and Italian, additional languages like French are an advantage. /li liAbility to design and use AutoCAD. /li liAbility to interpret customer requirements across electrical, mechanical and infrastructure domains. /li liStrong understanding of colocation infrastructure: power, cooling, space, redundancy, connectivity, and operational constraints. /li liExperience supporting enterprise, cloud, or systems integrator customers and complex sales cycles. /li liKnowledge of compliance frameworks, uptime/resilience concepts, and SLA-driven operations. /li liAbility to communicate complex concepts clearly to technical and non-technical audiences. /li liCollaborative mindset, active listening, sound judgment, and sense of humor. /li /ul #J-18808-Ljbffr