IT SPECIALIST
pTudor Team Alinghi is seeking an IT Specialist to join the Team in Naples, to support the Team in the delivery of its 38th America's Cup campaign. /ppThe IT Specialist will be the first point of contact for IT at our Naples base. You will support our Team Members and Guests day-to-day, and you will take on the routine administration of our servers and user access, reporting directly to the IT Lead. /ph3Key Responsibilities /h3ulliProvide first and second-line support to users, in person and remotely /liliSet up, configure and maintain laptops, desktops and peripherals (desk support) /liliSupport and administer Microsoft 365: accounts, licenses, Outlook, Teams and OneDrive /liliManage user access: joiners, movers and leavers, group memberships, permissions and periodic access checks, applying changes /liliInstall and maintain printers and shared devices /liliSupport meeting rooms and AV equipment /liliMaintain the servers: apply updates and patches, monitor health and capacity, check backups and run restore tests,
and escalate anything outside routine operations /liliSupport guests and hospitality events with connectivity and equipment /liliHelp with equipment orders, stock and deliveries /liliDocument procedures, and report to the IT Lead on open issues, recurring problems and priorities /li /ulh3Qualifications Experience /h3h3MUST HAVE /h3ulliMinimum 3 years of experience in IT support or systems administration /liliGood knowledge of Microsoft 365 administration /liliWindows Server and Active Directory: user and group management, Group Policy, DNS and DHCP /liliExperience with server maintenance: updates, patching, monitoring and backups /liliBasic networking knowledge: Wi-Fi, LAN, DHCP and DNS /liliExperience with ticketing /liliClear communication with non-technical users /liliEnglish, written and spoken /li /ulh3NICE TO HAVE /h3ulliExperience with virtualisation and Veeam /liliExperience with Intune or device management /liliItalian, French (or Spanish) /liliExperience in a fast-paced environment such as sports, events or broadcast /li /ul #J-18808-Ljbffr
and escalate anything outside routine operations /liliSupport guests and hospitality events with connectivity and equipment /liliHelp with equipment orders, stock and deliveries /liliDocument procedures, and report to the IT Lead on open issues, recurring problems and priorities /li /ulh3Qualifications Experience /h3h3MUST HAVE /h3ulliMinimum 3 years of experience in IT support or systems administration /liliGood knowledge of Microsoft 365 administration /liliWindows Server and Active Directory: user and group management, Group Policy, DNS and DHCP /liliExperience with server maintenance: updates, patching, monitoring and backups /liliBasic networking knowledge: Wi-Fi, LAN, DHCP and DNS /liliExperience with ticketing /liliClear communication with non-technical users /liliEnglish, written and spoken /li /ulh3NICE TO HAVE /h3ulliExperience with virtualisation and Veeam /liliExperience with Intune or device management /liliItalian, French (or Spanish) /liliExperience in a fast-paced environment such as sports, events or broadcast /li /ul #J-18808-Ljbffr